Re: windows 8.1 problems

Hi mona1. What is the model number of your notebook?
<How Do I Find My Notebook Model Number>: http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00033108

Have you verified if your notebook was tested by HP to work in Windows 8.1?
HP & Windows 8.1:
http://www8.hp.com/us/en/ad/windows-8/upgrade.html