Hello,
I discovered that after upgrading my laptop from win8 to win 8.1, my Finger Printer reader was only working for window log-in.
Any attempt to lunch SimplePass app after log-in , an error message that reads as follow thrown:
The TrueSuite engine failed to initialize. Restarting the
appliaction, restarting the computer , or reinstalling the applicationmay
fix this problem. The application must now exit.
I cannot use finger print to log-in to websites anymore. I have already updated my pc drivers as follow:
System Bios: F.25
Finger Printer Driver: 4.4.234.0
Please can someone let me know solution for this problem. thanks