When requesting assistance, please provide the complete model name and/or product number of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it may be difficult or impossible to assist you in resolving your issue.
The above requested information can be found on the bottom of your computer or inside the battery compartment. Please do not include your serial number. Please enter the model/product information into HP's Online Consumer Support page and/or post it here for our review.
Many, if not most, computers don't have a touch screen as standard equipment. Please provide the requested information so that we may review the specs to determine if the computer has a touch screen.
If you have any further questions, please don't hesitate to ask.
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