Re: Hp Support Assistant Unable to update fingure print Driver and Base system device Drivers

Hi:

You need to install this driver for the base system device.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=5229455&prodNameId=5229457&swEnvOID=4059&swLang=13&taskId=135&swItem=ob-115195-1&mode=3

You need to install this driver for the fingerprint sensor:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=5229455&prodNameId=5229457&swEnvOID=4059&swLang=13&mode=2&taskId=135&swItem=ob-112146-1

In order to use the fingerprint sensor, you need to install this software:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=5229455&prodNameId=5229457&swEnvOID=4059&swLang=13&mode=2&taskId=135&swItem=ob-106118-1