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Beats audio Problem

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ok im using a HP ENVY Ultrabook 4-1130us with beats audio. Now my problem is when i go to the beats audio control panel and i click listening experince you can click the check mark to turn off beats audio, well when i first use to do this there was a noticeable difference and i could tell it was turned off. Now when i uncheck the box nothing happens. Ive contacted customer support and they pretty much dont know what the problem is. Im very frustrated because i need to turn this off when i connect my pc to external speakers. Also ive even reformated my pc and i noticed once i installed windows up dates and windows 8.1 this is when it starts not working correctly. Any help would be GREATLY appreciated


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