This is NOT official HP Customer Support and I, as most other persons on this forum, do not work for HP. This is a peer-to-peer user supported forum for HP consumer class products. HP maintains no official presence on this forum and it is unlikely that HP will respond in an official capacity. Any reply from a HP employee represents their own opinion and not that of HP's.
Here are the specs for your HP ENVY 6-1002tx Notebook Computer. Here is the HP ENVY 6-1002tx Notebook PC Drivers page for your computer. Please contact HP, in your region / country, via the HP Worldwide Support Portal to check on the status of Windows 8.1 specific driver support for your computer.
If you have any further questions, please don't hesitate to ask.
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