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Re: Windows 8 shut down and restart problems

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Hi Mario

 

I have tried quite a few things since I last posted.

 

- I have tried a clean boot - no change

 

- system scan - which found nothing

 

- restore couldn't happen as no restore point (not sure if its due to laptop being only few month old)

 

-refresh - no change

 

- the power cfg command with the wake_armed - brought up

standard ps/2 keyboard

synaptic ps/2 port touchpad

I am not sure what I have to do with this info?

 

- the power cfg cmmand with last wake - borought up

wake history count - 1

wake history [0]

wake source count - 0

again not sure what to do with this info

 

- the event viewer - I went windows log, system and couldn't see a power- troubleshooter option (is this possible cause I am using windows 8 and not 7 as the details say?)  I looked at what other people had posted and also couldn't find microsoft windows power trouble shooter under the source button of the list.

 

I am hoping that this makes some sence to you - as I am getting pretty frustrated with it and worried about the long term inplications of forceing it off each day.

 

Thanks

Janet

 


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