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Re: periodically have a black screen at startup on HP ENVY 17t-j000

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Thanks for your help. I am a little scared as I am a real novice. How would someone like myself know which program that is failing to start up properly? And then what to do about it? Is there a possibility that the hard drive is just a bad one?  I've owned computers since 1984 and have never had a computer go to a black screen at start up. 


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