I recently ordered a custom built HP Envy 15t from the HP Online store. I have enjoyed using this laptop but have encountered a couple issues that I cannot seem to resolve.
First, when the computer is put to sleep for any longer than an hour, the touchscreen does not respond when the computer wakes up. I have tried disabling all non-microsoft services and still have this issue.
Second, whenever I select to restart my computer, the restart screen comes up with the loading bar, but the computer never completes the process. The restart screen remains on screen until I force a shut down by holding the power button.
If anyone has any suggestions, please let me know.
Thank you,
jbconger