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All Notebook Operating System and Recovery posts
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  • 01/17/19--03:43: won 10
  • I upgraded my laptop to win 10 64 bit and now I can't get back to win 7 home premium. the laptop says the files are not where they have been removed. how do I go back?

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    I had the same error.  Following process will resolve your problem:

    1. Make a work folder anywhere you want.

    2. Open a explorer and go to the downloaded cab file, then left click it (7e0135c7- to open.

    3. You can see three files.  They are what the cab file contain.

    4. Copy those three files into the work folder you created.

    5. Go to the work folder and RIGHT-CLICK the .inf file.  A small dialog window will pop-up.

    6. Left-click "install".

    Hope this helps. It worked for me, and the error message is gone.



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    Thank you so much, this has worked for me.

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    I want to access BIOS.But it wanted to know BIOS passwords 

    I don't know what is my BIOS passward.Please anyone can help me to know bios password 


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    Hey, can you help me do the steps you did to overcome this error?

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    Welcome to the HP Support Community 


    When asked for the password just hit enter 3 times.


    Post any code if you receive one???



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    Thank you. I should know how to do this but how do I factory reset it?

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    You're very welcome.


    I am skeptical that error is due to missing a missing sata driver, but you have absolutely nothing to lose by installing it.


    I have zipped up and attached the relevant drivers you need below.


    Unzip the folder and copy just the file contents to a USB flash drive.


    With the DVD and the flash drive in the PC, boot from the W7 DVD.


    When you get to the part where W7 is asking for a driver, select the Load Driver icon (Lower left side of the picture) option as pictured in the screen shot below, browse to the USB location where you copied the sata driver files.


    Choosing the partition to install windows


    If you check the box, it will only include the compatible driver, cross your fingers and hope you were right.

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  • 01/17/19--06:00: Re: won 10

  •  wrote:

    I upgraded my laptop to win 10 64 bit and now I can't get back to win 7 home premium. the laptop says the files are not where they have been removed. how do I go back?

    If your recovery partition with Windows 7 is most likley gone with the "upgrade" you did.



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    Run HP diagnostics at bootup.

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    Hi, Alberte:


    Run this free file utility that I zipped up and attached below that will show you the Windows product key in the BIOS.


    Copy and paste the Showkey Plus report to your reply without the actual product key.


    I need to see what version of W8.1 the key in the BIOS is good for, and then I can give you the correct instructions.

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    Thanks Reo511ST for replaying my answer.My recieved code is in this jpg file.

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    Thanks @REO51ST for your support. Here  the code you wanted.20190117_145358.jpg

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  • 01/17/19--06:22: Re: won 10
  • Hi,


    If you can still read all 25 characters of the W7 product key on your PC's case, you can make your own W7 installation media as follows...

    Click on the Windows ISO Downloader.exe link to download the tool to create the W7 ISO file download.


    Select the Windows COEM ISO file download for the version of W7 the product key is good for.



    I have zipped up and attached the Microsoft utility below, that will allow you to either put the file on a USB flash drive or DVD, or you can use a different free utility such as Rufus.


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  • 01/17/19--06:24: Virtualization Technology
  • Virtualization Technogy is very importent now for me .But i could not find this on my Laptop.Please help me to find as soon as possible.

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  • 01/17/19--06:30: Re: won 10
  • If the product key has anything that says OA on it, you won't be able to activate Windows 7 with it. You need HP specific Windows 7 Home Premium media.



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  • 01/17/19--06:33: Re: won 10
  • It will work, or I woudn't be wasting my time posting this information.

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    Need the model number because whether the computer can do hardware virtualization is going to depend on the processor and chipset it has. The CQ40 was an older budget line of laptops using Celeron and Pentium processors in many cases that just do not have the ability to do hardware virtualization (Vt-x). 

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    Reboot and enter    04549926



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  • 01/17/19--06:54: How long to backup 289 gb
  • O