Quantcast
Channel: All Notebook Operating System and Recovery posts
Viewing all 169023 articles
Browse latest View live

Re: forgot my computer password

$
0
0

Hi,

 

If you normally sign-on with an email and password, see if you can reset the password via another PC from the Microsoft page on the following link.

 

 https://account.live.com/password/reset

 

Otherwise, there is a general policy on the Forum not to provide methods to bypass Windows log-on passwords, however a local computer shop would be able to do this for you.

 

Another option, if all your personal data etc is backed-up, would be to reset the notebook to its 'Factory Condition' and then set it up from the beginning – if you don’t have your Recovery Media, the notebook will have shipped with a Recovery Partition which can be accessed at boot - ie shutdown the notebook, then start tapping away at f11 as soon as you power on.

 

A full guide on this can be found on the following link.

 

http://support.hp.com/us-en/document/c00006110#!&AbT1%3Fjumpid=hpr_r1002_usen_link1

 

Regards,

 

DP-K


Re: OS WILL NOT INSTALL

$
0
0

I reinstalled the old hard drive and ran the recovery option through HP got the old hard drive to load windows and I am in the process of making a system image and backing it onto my external hard drive. I am going to reinstall the new hard drive when this finishes and try to do a system recocovery from this. Got my fingers crossed.

Re: windows 10 reinstall problem x64 go

$
0
0

Hi, again. Reply is below in text in blue
durbandon wrote:

A brief history to get us both on the same page and accurately define my problem. Windows XP was going away. I bought Windows 8 for my desktop and installed it. I learned to use Windows 8. For my 80th birthday my brother brought me an HP ProBook 450 G1. It came with Windows 7 installed and upgrade disks for Windows 8. Since I had never used Windows 7 and was coping in Win8 I installed Win8. Both my computers upgraded to Windows 10. The laptop is a 64 bit machine while the desktop is 32. The desktop is considerably slower than the laptop so I seldom use it. I mostly just turn it on for a few hours a month to keep it up to date.

 

Thanks a lot - yes, we are now on the very same page - this helpedSmiley Happy

 

I tried to copy some DVD movies for friends and they would not copy. I suspect they infected the laptop with something as I started to have problems writing to DVDs.

 

No, this is less likely. Infections though CDs or DVDs are not self-replicating, not self burning on DVD/CD and this requies more user-interaction. Although this is possible, it is less likely.

 

I tried to burn the Win10 64 bit ISO. I was using Roxio Creator NCT Pro3. That program suggested bad media.

 

No, leave Roxio away at least temporary.  Take a look at this article >> http://www.howtogeek.com/howto/14183/beginner-geek-how-to-burn-an-iso-image-to-a-disc/

but scroll down to the bottom at a place where it says "Use Windows 7" and follow from there on.

Windows 7, 8, 10 all have built-in software to burn files to CDs or DVDs and they also have option to create bootable media (a.k.a. burn ISOs to DVDs)

 

Just right click the ISO file and choose "Burn disc image" and follow the on-screen instructions.

 

 

 

I was able to make music CDs and had bought 25 DVDs some years ago very cheaply. Bad media was possible. I created an ISO for 64 bit Win 10 on my desktop using Roxio Creator Classic and DVDs from another source.

 

All that is needed is to download the Windows 10 ISO and save it on your computer. Can be taken from here :

>> https://www.microsoft.com/en-us/software-download/windows10ISO

 

Try to download it again and ensure the connection is stable. Note that, the x64 version of Windows 10 is 4.1 GB in size.

 

 

 

You have told me I can use a Windows 10 64 bit ISO and reinstall Win 10. I shall try to do that. I am not sure how to set boot sequence. I entered <ESC> on boot and got nowhere. Alas, my faulty short term memory makes things even more difficult. I got the message to go to www.hp.com/go/techcenter/startup but found only more hoops to jump through there.

 

You can watch this video at YouTube >> https://www.youtube.com/watch?v=ZezmjKBqp-c

It is about slightly different thing. You can watch it all but you need to pay attention from the beginning to minute 1 to 2. 

 

Basically, once you power on the computer OR after you restart it, keep hitting the Esc button to load options. You will some options such as diagnostics, BIOS/UEFI settings, Boot menu. Boot menu is F9 , so basically after the Esc you need to press F9 once to open the boot menu. Then, you need to use the keyboard up/down and select the DVD option. Finally, hit ENTER on it and IF the Windows 10 DVD is inserted and IF it is working fine, it will boot and start the installation process.

 

 

 

I have acquired more blank DVDs. The Verbatim pack of 50 were on sale so perhaps some are faulty.

 

Oh, no, 50 is not necessary. You only need 1 blank DVD of size 4.7 GB Smiley Happy Max 2 - if the 1st one is faulty. Verbatim, SONY and HP are my favourite blank DVD vendors, so Verbatim should typically work.

 

Perhaps my download dropped a bit or 2.

 

That is possible and happens from time to time especially on metered connections and huge downloads. Unfortunately, Microsoft do not provide the so called hashes (MD5, SHA256 or similar sums) which users can use to verify the integrity of the downlod. Unoffical ones exist but are too old and I am sure Microsoft did release updates post this period. So, you can only hope the download passes fine and check its size finally - 4.1 GB for x64 edition. There are some other possibilities such as trying to load the ISO on a virtual machine but let's skip this at the moment.

 

 

Perhaps the DVD drive on my laptop is faulty.

 

You can test it - you have 50 blank DVDs Smiley Happy - spare one to write some songs on it and if the songs start to play fine - the DVD is not faulty - it could be the download corrupted or something in the boot settings.

 

Let me know how it goes.

 

 

 

I forgot the administer's password

$
0
0

I forgot the administer's password. Can you tell me how can recover it?

Re: forgot my computer password

$
0
0
Thank you I understand the policy on the by passing of passwords no problem. I'll try that now.

Re: UEFI Hardware diagnostic problem

$
0
0

Hello,

 

Thank you for posting in the HP support forum. Welcome !

 

Did you run any kind of update prior to the issue start time ? BIOS update ?

 

This issue seems like hardware failure or BIOS failure - in all cases best would be to ship the computer or bring it to HP authorized service center >> http://support.hp.com/us-en/document/c00372730

 

If your computer is still under warranty OR if you are not sure where the nearest HP service center is, please contact HP support first >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

Re: I forgot the administer's password

$
0
0

Is it a local account or an MS account?

Re: drivers Windows 7 para HP AF113CL ???

$
0
0

Hi:

 

Try the drivers from the 15z-af000.  Do not use any of the BIOS or firmware files, or the Intel graphics driver.

 

http://support.hp.com/us-en/drivers/selfservice/HP-15-af000-Notebook-PC-series/7771410/model/8341291

 

You will also need to install the amd chipset drivers from the link below and restart the PC afterward.

 

Those will install the smbus and usb 3 controllers.

 

You want the first file listed on the webpage.

 

http://support.amd.com/en-us/download/chipset?os=Windows%207%20-%2064


Re: OS WILL NOT INSTALL

$
0
0
Awesome also you can do a sysprep image too however OEM key will work on stock configuration if you change anything out of the system the key will not work if it does then I'm wrong Smiley Wink

Re: [URGENT] Rare Issue Upgrading to Windows 10

$
0
0

The TenForums link I provided has a page that describes the Image Health tool -- which you can download and run. This tool runs SFC for you with various options.

 

That page also has hints on how to run that tool.  Follow the directions there.

 

Good Luck

I am a volunteer and I do not work for, nor do I represent, HP.
========================================================================
If you feel my suggestions helped you, please click the Thumbs-Up symbol to say thanks!

If they helped resolve your issue, please click "Accept As Solution" to help others find similar information.

Re: forgot my computer password

Re: Restting issues

$
0
0

Bianca2

 

Hello;

Allow me to welcome you to the HP forums!

I read your post about your reset problem and wanted to help -- but need more information, first.

If you can, please follow the directions in this link to find the detailed product number of your PC: http://support.hp.com/us-en/document/c03754824?jumpid=reg_r1002_usen_c-001_title_r0001

If that is not possible, then look for a sticker on the PC that includes the product number and post that here.  If the battery is removable, the sticker is likely to be in the battery compartment.

Also, need to know what Windows version your PC is running.

 

IF it's running Win10, did it come with that preinstalled?  

If not, what was the prior OS of the machine and how long ago did you do the Win10 Upgrade?  And, was your machine OK after the Upgrade or were you having problems, and if so, what were those problems?

 

We can proceed once you provide the information.

Thanks

Guys on our Hp computer we can't get past the recovery screen for Windows 10

$
0
0
We can't get past the start up or the blue recovery screen

Re: My computer has been hacked and is asking for a password, which I never put there

$
0
0



 

Does the screen look like this???

 

original[1].jpg

 

REO

Re: product information programmed into the system board is missing or invalid

$
0
0
My HP Elite Pad has losted startup

Needs bios password for hp mini

$
0
0
I have pull the cmos battery to clear password but that doesn't work p ml ease help

Re: Needs bios password for hp mini

$
0
0



 

At the password screen, hit enter 3 times and you should receive a 'halt code' - post back with this code.

 

Regards,

 

DP-K

reset bios password Code: 76280850

$
0
0

i get a msg. instantly sayingenter administrator psw or power on psw my code is :76280850 plse help

 

Re: reset bios password Code: 76280850

$
0
0



 

Enter    69188296

 

Regards,

 

DP-K

I GET THIS PROBLEM UEFI FIRMWARES WINDOWS 8

$
0
0
I have a problem my HP Elitapepad UEFI and not startup
Viewing all 169023 articles
Browse latest View live




Latest Images