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All Notebook Operating System and Recovery posts

older | 1 | .... | 3785 | 3786 | (Page 3787) | 3788 | 3789 | .... | 3803 | newer

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    I understand how I need to install a new OS.

    But the laptop doesnt let me go through, although I clicked on the USB flash drive it shows the OS but it wont let me go through to the 'install' section.


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    Thank you for posting back. 

     

    I appreciate your efforts to try and resolve the issue. I’d like additional information in order to troubleshoot further. 

    Please let me know: 

    • Does computer boots into windows desktop?
    • Are you getting any startup error code or message?

    Keep me posted for further assistance.


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  • 01/13/19--15:35: Re: Laptop stops working
  • I would run diagnostics on the hardware


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    Hola. I recently installed Windows 7 64 bit on a 15-r005la laptop. And as I see, a lot of people have the same problem. No usb ports. I went to HP support and downloaded all the drivers I could find. No help. I installed an ran HP Support assistant and ran system diagnostics. Got told no drivers are available. Searched Windows updates. Same answer. Anyone have any ideas? Am I doing something wrong? 

    Thanks


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    Thank you!!! It worked and now I can log back in to my laptop


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    Hi:

     

    You need this USB3 driver for your model...

     

    https://ftp.hp.com/pub/softpaq/sp81001-81500/sp81158.exe


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    Will HP ever update the OEM drivers for systems over a year old? I haven't seen one. HP Support Assistant is about useless for legacy systems, mine being just over a year old.

     

    Updating from Windows 10 v1803 to v1809 seems to be the best way to enhance the experience in using this system, but HP seems to be dragging on updating compatible drivers, specifically Intel drivers.

     

    (I had the same problem with an older HP Notebook with Windows 8.1 pre-installed. The drivers were never updated, and the forced Windows 10 update essentally bricked the system without a reset.)

     

    I was able to upgrade successfully to Windows 10 v1809 after removing the OEM Intel Drivers and installing the generic drivers from Intel (specifically: Intel(R) Graphics Driver: 25.20.100.6373 and Intel(R) Display Audio Driver: 10.26.00.1). I haven't had any problems after the OS upgrade. Why won't HP update/test their driver database for future updates?

     

    Just wondering...


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    I already have a newer laptop, a 14-cf0013dx.

     

    What kind of touchpad does it use so that I can find a device driver for it?


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    the Intel HD Graphics Driver is causing photo app to crash after opening even after clean installation of windows 10, i had to install the previous version of the driver but is there a way to get the most recent version of this to stop the app from crashing. microsoft support have been unable to solve this over the past month


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    I think I might have changed something  when trying to boot to flash drive. Everything working on machine execpt the recovery options, f11, or hp recovery screen . (Recv partition seems ok). 


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    It is a solution but contacted Micorsoft for  this download but it`s impossible to receive it.

     

    I have the key but not sure where to find the correct version to download.


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    No, the computer doesn't boot to Windows desktop.

    Startup message was that it could not detect hard drive.

     

    I suspect the BIOS doesn't support the NVMe protocol of the SSD. I am on the latest BIOS from HP, could you confirm NVMe support doest not exist? If so, would it be possible to get an updated BIOS with NVMe support for my model?


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  • 01/14/19--01:26: Re: recovery media
  • Thanks for the reply.  This method is a little complicated and nowhere near as simple as having the option to burn recovery media on to a dvd or two as has always been the way before.   I need to know that if my SSD becomes corrupted and I am unable to access it I can format it or replace it  and install the OS and drivers again.  After spending what I consider a lot of money on a HP product I expect to be able to do this.  Why has the recovery method changed to this and what am I supposed to do if I do get problems?


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    First:- Turn off the computer, press and hold the PWR button for 4 seconds.

    Then - Leave only keyboard and mouse connected, disconnect all externally connected
    devices such as Docking Station, USB storage devices, displays, and printers.
    Unplug the AC adapter from the computer.

    Next - Press and Hold the Power button for 15 seconds to Hard Reset.
    Rinse and Repeat

    AND/OR - Power on your PC, press Esc (repeatedly), then F2 at the prompt.
    Choose System Tests (Fast Test does a 4 minute hardware check).

    AND/OR - Windows Logo key + Ctrl + Shift + B
    (This key sequence actually restarts you graphics drive(W10 only).)

    AND/OR - If you’re using multiple displays, try projecting video to a different monitor.
    Press the Windows Logo key + P, select a display, and then press Enter.

    http://h10032.www1.hp.com/ctg/Manual/c04491261.pdf  is a generic manual.

    Pages 59 onwards

     

    If in doubt please ask.


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  • 01/14/19--02:48: Recovery disk restore
  • I have a laptop HP 15 notebook and recently i had a issue with wifi connectivity, as i have window 8 and had taken backup of recovery disk on USB drive.
    By accidently i had formattted the window disk and reinstall windows 10. But this did not resolved my WIFI issue.
    So now i want back windows 8 and i am trying to restore the old windows with recovery disk from USB, but could not recover.

    kindly please help me on this... your reply will be a gret favour.. thanks you in advance...


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  • 01/14/19--03:00: Re: Recovery disk restore
  • Hi

    As to a recovery Disk for a HP 15-r001ne Notebook PC (ENERGY STAR)...

    https://www.microsoft.com/en-us/software-download/windows8ISO

    https://www.microsoft.com/en-us/software-download/windows10

    unlikely to get a duplicate.

     

    https://support.hp.com/us-en/product/hp-15-r000-notebook-pc-series/6875200/model/7185651?sku=J0B80EA

    https://support.hp.com/us-en/drivers/selfservice/hp-15-r000-notebook-pc-series/6875200/model/7185651

     

    Copy, Paste and Save in Notepad, as LBB.bat and double click to run.
    Post anything non-personal, but relevant please.

    @ECHO OFF
    getmac
    
    PowerShell -Command "Get-NetAdapter"
    PowerShell -Command "Get-NetAdapter -Name * | Format-Table -View Driver"
    
    PAUSE
    
    netsh wlan show interfaces
    netsh wlan show drivers
    
    PAUSE

    0 0

    Hi ! I need your help.

    Hp 255 G5 stuck on the start screen.

    Sometimes freezes on the screen that says preparing automatic repair, sometimes like in the picture. I can't boot with usb. Could it be the SSD ?

    20190114_115114.jpg

     


    0 0

    Hi
    First:- Turn off the computer, press and hold the PWR button for 4 seconds.

    Then - Leave only keyboard and mouse connected, disconnect all externally connected
    devices such as Docking Station, USB storage devices, displays, and printers.
    Unplug the AC adapter from the computer.

    Next - Press and Hold the Power button for 15 seconds to Hard Reset.
    Rinse and Repeat

    AND/OR - Power on your PC, press Esc (repeatedly), then F2 at the prompt.
    Choose System Tests (Fast Test does a 4 minute hardware check).

    AND/OR - Windows Logo key + Ctrl + Shift + B
    (This key sequence actually restarts you graphics drive(W10 only).)

    AND/OR - If you’re using multiple displays, try projecting video to a different monitor.
    Press the Windows Logo key + P, select a display, and then press Enter.


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    SATA-3 is compatible. 

     

    The issue you are  running into is that Windows 7 did not natively have SATA drivers.   

     

    When you run the recovery, what version of the recovery are you doing? Is it a factory image recovery? When the recovery is finished, what message does it give you?

     

    Is there a Microsoft Windows 7 COA with all twenty-five characters of the activation key visible on the notebook?

     


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    Hi everyone, I got a problem. My laptop freezed a couple times and I read it might needed a BIOS update. So I just updated my laptop, but now it won't start up anymore. I keep having the HP start up screen. Can anybody help me with what I should do?? Thanks


older | 1 | .... | 3785 | 3786 | (Page 3787) | 3788 | 3789 | .... | 3803 | newer