Reboot and enter 43769127
REO
Reboot and enter 43769127
REO
I see what you trying to tell. But. BIOS is not os-depended. I can run a lot of different os systems
under it. Bios = basic input output system. It only cover how to present hw to os. And if it dies,
it has nothing to do with os. So why it dies ? If upgrade went well, computer still worked as well,
only _after_ rebooting it died, then, the bios code must be the one which killed it. Which basicly
mean your code is broken. That will also explain why 2 years later you added this to your support
page:
Or maybe it is that your support system doesnt know, or no one cares,
that same computer is sold with 2 different hw systems, one is intel
and the other is amd. And i dont think that same bios ecosystem can
handle both. But still you offer only one bios for 2.
Curious, how can you do that ?
-Mika
I think you pehaps misunderstand with whom you are having this discussion.
I am not HP - I am a volunteer.
Except by way of providing information, I cannot (will not) discuss HP policies, service, or actions.
I am obviously not helping your situation.
My road-side analysis may be incorrect - perhaps you have not bricked your computers. Or, if you have done so, it is perhaps for a different reason or the result of something unrelated to the discussion.
I will graciously take my leave.
What to do?
I do recommend that you contact HP Technical Support - open a case for each computer separately.
Explain what you did, include which BIOS you tried to install, and ask for help.
Reminders
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Hello Forum,
I have a brand new Spectre (detachable tablet/keyboard) and the heat level is very high. When it's charging, it's so hot thst it's uncomfortable to hold. I have adjusted power and battery settings - this helps on battery mode, so far. I use Chrome mostly, and do not have many other apps loaded or open. Any other suggestions before I return it out of frustration? Thanks!
HELP PLEASE! I just turned on my laptop I haven't used it in sometime but was planning to wipe it and do a full reset then almost immediately on the screen a message came up I have never seen before on any laptop or computer I don't exactly remember what it said but it had something to do with rebooting it so I hit reboot thinking that was my best option to completely reset it but instead I get Enter Administrator Password Or Power On Password and I do not remember my Administrator Password and have no clue what a Power On Password is. PLEASE HELP ANY WOULD BE GREATLY APPRECIATED. Need's to be completely reset for work related issues
Enter Administrator Password Or Power On Password
Short DST: FAILED
FAILURE ID: UOF6MD-67E9GB-MFGK1G-60U803
PRODUCT ID: 87D22UA#ABC
Hard Disk 1
I couldn't find the failure ID on the internet. What does it mean?
Hi:
The exact meaning of that specific code simply states 'Failed.'
So, if you cannot get into Windows, you will need to replace the hard drive and reinstall the operating system.
Consult your specific model g6 notebook's maintenance and service guide for the HDD removal and replacement procedures.
After you replace the HDD, you can reinstall W10 for free as follows...
You can make a W10 USB flash drive installer with the Microsoft Media Creation Tool, using an 8 GB flash drive using another Windows PC, if your PC is not working.
https://www.microsoft.com/en-us/software-download/windows10
If you are asked to enter a product key during the installation process, select the 'I don't have a product key' option, and W10 will install and automatically activate once you are connected to the internet.
Here are the steps to create the W10 USB flash drive installer...
Select the language, edition, and architecture (64-bit or 32-bit) for Windows 10. You want 64 bit.
Then you can reinstall the drivers and available software from the PC's support page.
I can get into Windows. I'll consider myself forewared to replace the HDD in the near future. Thanks for the quick response.
You're very welcome.
Back up any files you don't want to lose while you can.
My laptop just randomly started glitching when i put in the charger. It goes in an out without stopping. Thought it was my power cord so i bought a new one and it still does the same. I dont know if ots the battery since I camt remove it.
How to convert Outlook Express to MS Outlook. Many types of tool available in the market but not properly working. Many tools provide two and four mail conversion. Manually conversion is a very long process. If you know about any other tool, please suggest me.
Bought in October, had issues with compatibility from the start, recently it crashed for no apparent reason, then during the system restore, the power completely failed when I plugged in a PD 3.0 certified charging cable. Will not turn on or show any signs of life. HP sent me a box to return as it is under warranty, I ordered an M.2 to USB adapter from Amazon to recover a few crucial files that were not backed up, had to open the case to access. Recovered the files, put everything back together except the rubber on the bottom that has to be removed for screw access, HP refuses to honor warranty because I opened it for SSD recovery, after the fact it had already crashed. Wouldn't even open it up to properly diagnose. Is that just how it is with them? Any recourse or suggestions? They don't seem to sell the motherboards aftermarket, and demanded over $400 to take a look at it. Seems ridiculous, don't know what to do.
Product: hp notebook
Operating System: Microsoft Windows 10 (64-Bit)
Same problem, system disabled, error code
[ i 85708096 ]
please help me
wrote: Product: hp notebook
Operating System: Microsoft Windows 10 (64-Bit)
Same problem, system disabled, error code
[ i 85708096 ]
please help me
Please help me
Please help me forgot the BIOS number
Just bought a new laptop from Ebuyer. 11/01/2019
Set it up OK and then went through some of the software as you do.
Had a look at 'Jump Start' as I'd not seen that before.
Checked the warranty on the machine and it comes up with 9 months remaining ???? Why ????
I was under the impression you got 12 months warranty on a new device.
--------------------------- HERE ARE THE DETAILS-----------lAPTOP FIRST SET UP ON 12/01/2019
Warranty status details for your product: Active
Check another product
Serial Number CND83808HN
Product Number 3QM23EA
HP manufacturer/base warranty
Warranty type Manufacturer Warranty
Service type Wty: HP HW Maintenance Offsite Support
Status Active: Covered under Manufacturer warranty, 9 months remaining.
Start Date September 21, 2018
End Date October 20, 2019
Service Level Std Office Hrs Std Office Days
Std Office Hrs Std Office Days
Global Coverage
Standard Material Handling
Standard Parts Logistics
Pickup by HP
10 Business Days Turn-Around
No Usage Limitation
HP Ships to Customer Site
Deliverables Hardware Problem Diagnosis
Offsite Support & Materials
Extend your warranty
Service type Wty: HP Support for Initial Setup
Status Active: Covered under Manufacturer warranty, 6 days remaining.
Start Date September 21, 2018
End Date January 18, 2019
Service Level NextAvail TechResource Remote
Std Office Hrs Std Office Days
2 Hr Remote Response
Unlimited Named Callers
Deliverables Initial Setup Assistance
HP has checked your product information, including the product and serial numbers, to determine your warranty results.
-------------------------------
aN ANSWER WOULD BE APPRECIATED FROM HP.
you didn't help me ..... why i need to pay for recovery tool if i payed for the tablet?
This product is second hand already ( my friend was the first posesor)
the question is why i don't have already the recovery tool ... is a hp tablet , in bios settings says that the factory os is windows 8.1
This is ridiculous!!!
@WAWood
Welcome to the HP Support Community
Reboot and enter 12597439
REO
I had a laptop problem a few years ago and it was not.After replacing the display, the hard drive is now replaced.I have a sticker for the operating system but I do not have a drive for the installation.From the microsoft site, I can not download it and forward me to the manufacturer.How and where to download Windows to recover my notebook?