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All Notebook Operating System and Recovery posts

older | 1 | .... | 3774 | 3775 | (Page 3776) | 3777 | 3778 | .... | 3803 | newer

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  • 01/10/19--12:06: Re: Windows 7 on Omen 17"
  • Sorry that i kind of attacked you on that subject.

    Earlier there was a worker from HP who kept annoying me. However, that shouldn't be an excuse.

    Thank you for the info on the 2nd graphics drivers that i will need. I have seen the instructions from the link you gave. Though i think i found another solution, one that needs no modding of files. Intel gave drivers for it (win64_154519.4678.exe is the file i found from forums of intel).

    Please correct me if i am wrong in trusting this info.

    Besides all this, there has still been no solution as to how i can actually install windows 7.

    "The BIOS in this system is not fully ACPI compliant" STOP: 0x000000A5 (and then some)

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  • 01/10/19--12:08: Re: Cant factory reset!
  • I cant run this because I can not get into the computer itself.

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  • 01/10/19--12:12: Re: Cant factory reset!
  • Then you probably have a broken laptop.

    Only a guess as I cannot see it.



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    According to the HP specs for your PC, it came with Win7 preinstalled, not Win10. HP only carries Recovery Media for the original preinstalled OS.  HP has no recovery media for Win10 for your PC.


    If you want to reinstall Win10 on your PC, you will need to make install media yourself using another PC and this tool:

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    Bluescreen failures (i.e., BSODs) are notoriously difficult to diagnose and to fix -- far beyond what WE typically can do on THIS forum.

    That said, the community Win7 forums has a section devoted to diagnosing BSODs. So, your best bet would be to post your problem there:

    Good Luck

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  • 01/10/19--12:38: Re: Windows 7 on Omen 17"
  • You're very welcome.


    I did some searching on that error, and I couldn't find any guaranteed solutions.


    Most of them tell you to update the BIOS.


    Several folks on this forum have installed W7 on platforms with the Kaby Lake chipsets, so I don't know why that is happening to you.


    You have already enabled legacy mode, and disabled secure boot, correct?


    Are you installing W7 from a USB flash drive or DVD?


    You are installing from a W7 SP1 edition?


    If you are installing from a flash drive, you should run this utility to put the USB 3 drivers into your W7 flash drive installation media.



    I took a look at the Intel graphics driver file you posted (win64_154519.4678.exe), and in order for that driver to work, your notebook has to have one of these graphics adapter hardware ID's supported by the W7 portion of the driver.


    I do not believe you will find the hardware ID for your notebook's graphics adapter on this list...


    ;    Windows 7 Install - DT Only
    ; SKL HW
    %iSKLULTGT1%  = iSKLD_w7, PCI\VEN_8086&DEV_1906
    %iSKLULTGT2%  = iSKLD_w7, PCI\VEN_8086&DEV_1916
    %iSKLULXGT2%  = iSKLD_w7, PCI\VEN_8086&DEV_191E
    %iSKLDTGT2%   = iSKLD_w7, PCI\VEN_8086&DEV_1912
    %iSKLULTGT2f%  = iSKLD_w7, PCI\VEN_8086&DEV_1921
    %iSKLULTGT3e%  = iSKLD_w7, PCI\VEN_8086&DEV_1926
    %iSKLULTGT3%  = iSKLD_w7, PCI\VEN_8086&DEV_1923
    %iSKLULTGT328W% = iSKLD_w7, PCI\VEN_8086&DEV_1927
    %iSKLDTGT1%   = iSKLD_w7, PCI\VEN_8086&DEV_1902
    %iSKLHaloGT1%   = iSKLD_w7, PCI\VEN_8086&DEV_190B
    %iSKLHaloGT4% = iSKLD_w7, PCI\VEN_8086&DEV_193B
    %iSKLHaloGT3fe% = iSKLD_w7, PCI\VEN_8086&DEV_192B
    %iSKLHaloGT2% = iSKLD_w7, PCI\VEN_8086&DEV_191B
    %iSKLSRVGT3e%   = iSKLD_w7, PCI\VEN_8086&DEV_192D
    %iSKLSRVGT4% = iSKLD_w7, PCI\VEN_8086&DEV_193A
    %iSKLWSGT2% = iSKLD_w7, PCI\VEN_8086&DEV_191D
    %iSKLWSGT4% = iSKLD_w7, PCI\VEN_8086&DEV_193D


    So, if you can get around that The BIOS in this system is not fully ACPI compliant" error, you should be able to get W7 working fully on your PC.


    If you do, let me know, and I will give you the links to the rest of the drivers you need.


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    That link doesn't help. The page attempts to compile the driver list, says it will take up to 3 minutes, and then never completes. I have left it running for over one hour and still don't get any results.

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  • 01/10/19--12:52: Re: Windows 7 on Omen 17"
  • Now thAt's an answer...

    I will get to it right away this weekend.

    Want to perform this all 100% fluently.

    So you will hear from me by then.


    And yea, i install via a USB drive, though i am not sure the install holds sp1. I will know after little researching.


    Letting you know all when done.

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  • 01/10/19--12:59: Re: Windows 7 on Omen 17"
  • OK, good luck.


    I think if you are installing W7 SP1 with the flash drive and you use that utility, it has a good chance of working.


    Sometimes those errors get generated because W7 doesn't have the exact message for each situation.


    In other words, I don't think it is a BIOS issue.  How could the BIOS in your PC not be ACPI compliant?  Well, that's just not possible.


    That message used to get generated on ancient PC's where folks were trying to install W7 or XP.


    I'll be around to help out.


    I enjoy helping our forum members upgrade or downgrade operating systems when there is no support for them.

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  • 01/10/19--13:17: Re: Windows 7 on Omen 17"
  • Though i looked at the BIOS version and i suspect it to be still wise to update it from F.14 to F.18.

    Unless this hurts in my needs to install windows 7, which i doubt seeing your last reply.

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    Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.


    I have gone through your Post and would like to help


    Please download the BIOS from this Link:


    Then uninstall the Microsoft ACPI Compliant Control Method Battery


    Step 01. Click on the Start Button
    Step 02. Type "Device Manager" in the start search box & open the Device Manager
    Step 03. Look for Batteries and expand it by click on the + symbol on the left
    Step 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstall
    Note: This Battery driver will get re-installed automatically when you restart the Notebook again
    Step 05. Please Shutdown the Notebook
    Step 06. Please remove the Battery and unplug the Power Adapter ( Only for Notebooks with Removable Battery )
    Step 07. Press and Hold the Power Button for full 1 Minute
    Step 08. Go ahead and put back the Battery and connect the Power Adapter

    Also run the Battery Test once again and let me know how it goes


    - Hold the power button for at least five seconds to turn off the computer.
    - Turn on the computer and immediately press Esc repeatedly, about once every second. 
    - When the menu appears, press the F2 key.
    - On the main menu, click Component Tests and Power > Battery


    Thank you and have a great day 😊


    If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.


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  • 01/10/19--13:45: Re: Bios Password Removal
  • @REO51ST

    The code works! Thank you for your kindness and helping me out. 

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    Thanks for replying. The product number is F8R70EA#ABU. The model number is 14-q012sa. I hadn't made any changes before the issue arrived, except for updating when it asked me too.


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    Good Day. A warm welcome to the HP community. I reviewed the case regarding issues with the computer. I will be delighted to assist you here. 


    The only way to reset the password is by performing a complete system recovery which would take it back to the factory settings. If you have a possibility of backing up the data, please do so. :)


    Follow this link for instructions on performing the recovery.


    Keep me posted. :)

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    on reinstallation i get to the step that says  drive 0 unallocated space         29.xx mb      free space    29.xx mb and when i select next. i get the error message 0x80300002.  it also says cannot install checkyour media drive.

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    Ran the HP Diagnostic and received error message that Battery Failed.    Stated 'Blown Fuse' but did not give any instructions to fix.    Failure ID:   OGDN6X-8OT9GA-MFPWMA-CO8113.     


    Is there a home repair for this and which fuse is appropriate to purchase?



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  • 01/10/19--15:18: Re: Black screen
  • ,


    Welcome to the HP Forums!


    Thank you for posting your query on this forum, it's a great place to find answers.


    Don’t worry, I assure you I will try my best to get this sorted.


    In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

    • When was the last time the computer was working fine?
    • What is the operating system you are using?
    • Have you made any software or hardware changes on the computer?
    • What is the exact model for your computer?

    Look forward to hearing from you and you have a great day!


    Take care.



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    I had a total hardware failure on the hard drive of my HP Pavilion 15-e037cl. This was given to me from family. I know it's outside of warranty but I would like to purchase if possible the recovery media for a replacement harddrive.  I looked all through out support pages and couldn't find an option unless I still had access to use the hp assistant, which I do not. Any ideas?

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    HOW are you trying to WIPE the laptop? Installing or reinstalling and OS does NOT do that.

    From the message you provide, it looks like you are trying to reinstall an OS into a partition that has only a few MB of free space -- and that will likely NOT work.

    If you really want to WIPE the laptop, you will need to use a third-party utility run from a booted USB stick -- as you can not do this either from inside Windows or inside the OS installer.

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    Around November 2018 initiated the latest OS update. Since then the Tablet has become almost useless. Extremely slow to startup and run. Many applications don't work. No internet connection although seems to indicated all devices are working correctly. Unfortunately it was not set up to save restore points. Trying to reset the thing back to original (volume buttom and start button together for at least 3 secs brings up the menu but can't find anything that will help the problem. (This Tablet seems to have constant problems since I made the mistake of upgrading from Windows 8.1 to 10.) Should I download all drivers onto a USB using another computer and try to reinstall them all. Ideally I'd like to go back to Windows 8.1 but can't find a way to do this. Thanks!

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