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All Notebook Operating System and Recovery posts

older | 1 | .... | 3766 | 3767 | (Page 3768) | 3769 | 3770 | .... | 3803 | newer

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    What are u talkin about? r u out of Ur mind!


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    svchost.jpg

    this is the screenshot of the file location


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    I'm not 100% sure on that -unless the problems happened simultaneously.

    I asked for someone to look into your problem but I'm afraid they may have seen system listed as Aspire and didn't read any further. Could you please edit your first post above and change the machine to HP? Click on the 3 dots in right top corner of that post and you will see "Edit".


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    i got this code help me


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    I've been contacted by HP support:

    Try to reset the unit back to the original factory build post which attempt to manually update to 1809. If the issue still persists please capture pictures of the error and IDR log

    Ak by to nepomohlo kolega potrebuje IDR log:

     

     ftp://ftp.hp.com/pub/idr/ImageDiags2/

     

    Could anyone send me those logs of unsucessful attempt of ugprade to 1809? Will send it to HP.

     

    Many thanks Jiri


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    Thanks, the only issue I have is the battery has run out, I then retore the power and it stays on the same issue, all that happens is the fan is running constantly once there is power and the screen is black,  I am unable to access the laptop, it is appearing not to be able to achieve anything more, I have held the power button down for longer periods than 40 seconds and still it does not reset, switch off or anything happen, it is completely stuck at that point, I have not had any issues at all with my laptop and there appears to be no reason for this I know of, how do I contact HP to advise them that it is not a hardware issue but their software download that has caused this, it is where my frustration is currently, I understand the warranty is out of date only just (Sept 2018), but it is down to their software BIOS update and not me or my laptop hardware, can anyone assist me to advise what to do or how to contact HP direct for them to repair this update BIOS issue not just for me but so it does not happen to others, I literally have everything on my laptop and am totally not able to carry on living, work and personal, thanks.


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    Yes,of course. All drivers for nVidia card and for Intel card are installed. But I think that problem in Bios,because I noticed this problem after reseting BIOS setting to default .Maybe I need to change some checkboxes,but I dont know which checkboxes I need to chenge ...I tried everything I think.


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  • 01/09/19--03:37: Slowness on AC supply
  • Hello,

     

    Thanks for reading me here. I have a problem that I cannot solve on my current laptop (last version of Win10).

     

    • When the laptop is on battery and not plugged with 220v, everything works fine.
    • When I plugged it with electricity, the laptop becomes very slow (not all the time but mostly).

    I checked the battery settings and I turned off all the energy savings. I killed all the programs that are running in background such as windows update but it did not solve my problem.

     

    Would you have any idea how to fix that situation ?

     

    Thanks in advance for your help and have a great day.


    Benjamin


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    My screen doesn’t turn on. Screen stays black but the power light turns on and the caps lock light flashes/blinks consistently. I assume it’s stuck in sleep or hibernate mode but can’t get it out 


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    I started my computer and it just made this high-ptiched sound that is unbearable to work around or to be around. My computer is approximately 2 1/2 years old, is it something physical that is damaged or is it something in my motherboard that has given up? Iv'e read about coil whine and such, but all of them seem to say that it is impossible to fix. 

     

     


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    I’m trying to reset my HP stream laptop to factory settings however every time I try to do so it keeps bringing up a message saying “there isn’t enough space to perform this please create space” 

     

    i have deleted all all my personal files off the computer and there is nothing left on other than the stuff that it originally came with, however I need to reset it too get my Microsoft profile of it before I sell it.

     

    not sure what to do, any help would be great thank you. 


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    It apears that none of the Intel i5 or i7 chips with the Radeon RX Vega GPUs will update to 1809. So it is not just the Spectre x360.

     

    I have done the same troubleshooting in safe mode, msconfig selective startup, tried to force the regedit, etc., rinse and repeat and like the rest of you with the i7-8705G Processor with Radeon RX Vega M on the Spectre x360 have been unsuccesful at the 1809 October release of Windows 10.


    Unfortunately, from all I have found is that the Intel DCH driver does not support the Update for Windows 1809 for the "...following intel i5 i7 8th generation radeon vega RX GL GH graphics cards are not supported:"
    https://answers.microsoft.com/en-us/windows/forum/all/intel-released-stable-graphics-driver/77033b3e-e476-4899-bc04-e87f79778dfe


    Windows updater did load this new 12/20/2018 driver...


    So this is up to Intel and AMD to resolve, and they have not done so as of yet.


    I laugh at myself, because all my other Windows 10 computers in the house have the Dark Theme File Explorer, and that's all I want with the 1809 update...


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    Thanks fotr getting back to me.

    Product No:  [edited] #ABU

     

    The only recent change was an Adobe update.

     

    I will also try your other steps and let you know how I get on, Meanwhile thanks for your help.

     

    Regards

    Bill Lee


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  • 01/09/19--05:06: Re: Unlock Bios

  •  wrote:

    Product: hp notebook
    Operating System: Microsoft Windows 10 (64-Bit)
    Same problem, system disabled, error code
    i  58969408
    please help me


    please help me


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  • 01/09/19--05:28: Re: Unlock Bios

  •  wrote:

    Product: hp notebook
    Operating System: Microsoft Windows 10 (64-Bit)
    Same problem, system disabled, error code
    i  58969408
    please help me


    PLEASE HELP ME


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    Thank you very much Paul,

    drivers which you sent me work perfectly. An issue I have made become from my try to upgrade to win7. But after upgrade from WinXP to Win7 audio didn't worked anymore. Could you give me advice how to upgrade to win7 or later? Does exists drivers for my PC on Win7?

    Regards,  Martin


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    I ended up just removing all backups I previously did, backing up the entire C drive to an external drive and did a factory reset - which fixed all my issues.  I was downgraded from 1803 to 1703, but I would assume that was for a specific reason and I'll get an update soon.  In the meantime, I don't really care about an update if its going to cause me as much trouble as I was having.

     

    You can delete this thread.


    0 0

     

    Greetings!

     

    Welcome to the HP Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, there's an issue with the "Product Information not valid " error.

     

    Don't worry, I'm here to help! I have sent you a Private Message with the details about the next course of action.

     

    Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Forums.

     

    Hope this helps!

     

    Have a great day.


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    You're very welcome, Martin.

     

    I would try manually installing the XP driver for the audio.

     

    Download and install this free file utility.

     

    The first file at the top of the page is for 32 bit.

     

    https://www.7-zip.org/

     

    Then download and save the XP audio driver file, but do not run it.

     

    ftp://ftp.hp.com/pub/softpaq/sp28501-29000/sp28552.exe

     

    After you save the audio driver file, right click on it, and select 7-Zip from the list of items on the menu.

     

    Have 7-Zip Extract to:  and let it extract the file into its folder name (sp28552).

     

    Once that is done, go to the device manager, click on the Multimedia Audio Controller needing the driver.

     

    Click on the driver tab.  Click on Update driver.

     

    Select the Browse my computer for driver software option, and browse to the driver folder 7-Zip created.

     

    Make sure the Include Subfolders box is checked, and see if the driver installs that way. 

     

    If it does, restart the PC, and the audio should be working.


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  • 01/09/19--06:13: Re: Unlock Bios
  • Welcome to the HP Support Community 

     

    Reboot and enter   65536847

     

    REO


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