I placed a message yesterday about no boot device found. While I appreciate all the advice, I can’t even get on the computer to try them.
how do I get off this site so the emails stop?
How do I stop the emails
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Re: Missing recovery manager - How to reinstall the laptop?
Hi:
If you can read all 25 characters of the windows 7 product key on your PC's case, you may be able to reinstall W7 as follows...
Click on the Windows ISO Downloader.exe link to download the tool to create the W7 ISO file download.
Select the Windows COEM ISO file download for the version of W7 the product key is good for.
I have zipped up and attached the Microsoft utility below, that will allow you to either put the file on a USB flash drive or burn it to a DVD.
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réinitialiser le bios
bonsoir, s'il plait j'aimerais réinitialiser le mot de passe de mon bios. Il est sécurisé.
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Re: réinitialiser le bios
Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To ensure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community..
German: HP Gemeinschaft
Spanish: HP Comunidad
French: HP Communauté
Portuguese: HP Comunidade
Chinese: HP 社区
Korean: HP 커뮤니티
Thank you for your understanding
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Re: BIOS Update crashed my laptop
I would guess that you found the BIOS update in HP Support Assistant.
If the Assistant downloaded and started the BIOS update,
If the BIOS update is indeed the correct Update for your computer,
then it is possible the only problem is that the BIOS update could not complete.
The following MIGHT resolve the issue of "stuck" update.
“Press and Pray”
IF the BIOS update is just stuck / stubborn / frozen-in-place half way through the update / boot process,
IF there is not actually anything wrong with the windows installation or the File System,
The following procedure might resolve the issue.
- Unplug everything, including power and all other externally connected components
- Press and hold down the power button for forty (40) seconds
- Release the power button
- Plug in only basic components –
- Desktop: Power, wired mouse and keyboard, HDMI to monitor (monitor is powered on)
- Notebook: Connect AC Power
- Switch on the system with power button - Click power and release (as for normal boot)
Hoped for Results:
- System switches on, monitor active, mouse and keyboard responsive
- Screen shows the BIOS update window with choices: cancel / update
- Wait several seconds ..stare at it and contemplate actions.. (In at least one case, never needed to click "update" -- system continued on its own after about 10-20 seconds)
- BIOS update continues on its own, completes, and reboots the system
When the system reboots,
- Log in
- Connect LAN (Ethernet)
- Connect other components (USB, external webcam, speakers...)
- General housekeeping (checks, more staring at it)
- Pour an adult beverage and consider what's important in life
Thank you for participating in the HP Community Forum.
We are a world community of HP enthusiasts dedicated to supporting HP technology.
Click Thumbs Up on a post to say Thank You!
Answered? Click post "Accept as Solution"to help others find it.
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Re: i am having problem with windows Hello feature every time it shows that find a compatible device
What is your EliteBook 840G ? There are few generations of EliteBook 840 machines.
I think the latest series is G5 (November 2018) which has many different models/products with many different options or configurations and IR Camera (to support Hello face recognition) is an option. Did you buy this option or not ? If not then software can't find compatible device.
Regards.
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Re: Startup blue rotating circle
Welcome to HP Forums. This is a great place to get support, find answers and tips.
I have gone through your Post and would like to help
To assist you better please provide me with the Product Model or Product number
You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.
Thank you
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Re: HP Envy won't wake up from sleep
By the way, if there is a more appropriate forum for this question other than Operating System, then perhaps an admin can move this post there. Thank you.
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Hp laptop unable to login to microsoft account
I've been attempting to login to my laptop with my usual microsoft password. My laptop says it is incorrect, although I have never changed it. When I click 'reset password', it comes up with the error message 'this feature requires removable media such as a USB flash drive. Please connect a USB flash drive, and then try again.'
Please advise on how to move forward
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Re: My laptop has not been powering on, so I did a diagnostic test and want to know what the Fail...
Welcome to the HP Forums!
Thank you for posting your query on this forum, it's a great place to find answers.
I reviewed your post and I understand that the computer is not booting to Windows.
Don’t worry, I assure you I will try my best to get this sorted.
I checked the failure ID you have provided, and it looks like the hard drive on the computer is gone bad and needs replacement.
I will share you few details through a private message about the service options dedicated to your product, please watch your inbox for more information.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution.Your feedback counts!
Cheers!
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Re: HP ENVY 13 slow wake up from sleep
I am sending you a private message suggesting the next course of action.
Please check your private message icon in the upper right corner of your HP Forums profile.
Good day! Take care :)
Cheers!
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Re: How do I stop the emails
I have locked your other thread to prevent anyone from answering. The general membership cannot unlock the thread so the setting is likely to stick.
Once I send this response, I can lock this thread, too.
No more replies.
If you do not ask any more questions, you should no longer receive emails on the two subjects you started.
Thank you for participating in the HP Community Forum.
We are a world community of HP enthusiasts dedicated to supporting HP technology.
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Re: Hp laptop unable to login to microsoft account
Please change/reset Microsoft password using the following ways
https://www.top-password.com/knowledge/reset-windows-10-microsoft-account-password.html
Regards.
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Need help getting into HP Stream 14
Black screen and blue bar, just bought the laptop from a friend for a secong college laptop but can't get off this screen.
System Disabled
[i 84774203]
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Re: Need help getting into HP Stream 14
Hi:
Restart the PC, and enter this unlock passcode...13529642
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Re: Need help getting into HP Stream 14
Thank you so much.
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Re: Need help getting into HP Stream 14
You're very welcome.
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HP Spectre x360 convertible laptop
Help: Had a motherboard failure on my HP SPectre x360 within 6 months of factory warranty expiration. I am in graduate school and went into debt buying what I thought would be a great computer that could get me through my 3 year program because I was told it was a quality product that was worth the money (my fault in retrospect). Unfortunately I was wrong. Paid close to $2000 for a computer that no longer works only a little longer than 2 years after purchase. Sent it in to best buy (where I bought the computer from), was told it was a failed motherboard and would cost nearly $700 to fix. This is one of FOUR HP laptops to fail on me right after factory warranty expiration in the last 8 years. HP has done nothing to help in the past so I am reaching out one last time. I cannot get a hold of HP tech support via telephone so I turned here. If HP refuses to help this time I will no longer be purchasing products from this company and will advising all of the people I work with in the University and the hospital to stay away from HP products as the products they produce constantly break and are not backed by the company that created them. I have spent way too much money to have to buy a new product every 2 years. I am asking one last time for help and then I will be moving on.
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Re: FIX WINDOWS
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Re: HP Spectre x360 convertible laptop
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
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