same issue
Re: windows crash after install 3d guard Driver
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Can I install windows 7 on a 15-r005la laptop?
My son recently gave me his HP 15-r005la laptop that he somehow managed to totally wipe the harddrive clean. It came with Windows 8. I want to install Windows 7 on it but it will not recognize the installation disks. Is there something I can do or is it just not possible?
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Re: windows crash after install 3d guard Driver
OK.
Last suggestion...I found this driver which supports W8.1.
It is newer than any of the ones you tried.
VERSION: 6.0.45.1 January 08, 2018
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Re: Can I install windows 7 on a 15-r005la laptop?
Hi:
You should be able to.
You need to go into the BIOS, enable legacy mode and disable secure boot.
W7 is not compatible with secure boot.
See this link for the BIOS settings to change...
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Re: As soon as I open my laptop I’m taken to a blue screen and if I say restart it comes back
Welcome to HP Forums,
This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out :)
As I understand, your PC boots to a blue screen,
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
- What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
- Have you attempted any steps on your own before posting on the HP Forums?
- When was the last time it worked without these issues?
- What is the Blue screen error message?
Let's perform a quick system test:
Hold the power button for at least five seconds to turn off the computer.
Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.
On the main menu, click System Tests.
The System Tests menu displays.
From the main menu, click System Tests, and then click Quick Test.
Click Run once.
While the test is running, the time remaining and test result for each component are shown on the screen. The test can take up to 15 minutes.
Keep me posted for further assistance,
If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'ThumbsUp' icon below,
Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,
Thank you for posting in the HP Support Forum. Have a great day!
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HP laptop refuses to turn on
laptop refuses to turn on
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Re: Windows 1809 update timeline for Spectre x360
I've installed the generic drivers. A few things:
- Installing it required you to check the option to delete the files associated with the drivers. Otherwise, it reinstalls itself and you can't install the generic drivers
- Brightness controls work!
- Once installed, most of my settings carried over (except for colours settings), but opening the control panel is wonky. The first time I opened it via the Ctrl+Alt+F12 shortcut, it couldn't find the file. After a minute or two, I could, but doing it while the control panel is already open results in the error, 'The operation failed. The file is corrupted.' Slightly worrying, but it seems to work.
I'll attempt to install 1809 in a few days in case I find some issues with the driver.
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Re: Hp coolsense
Welcome to HP Forums,
This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out :)
As I understand, you're looking for HP Cool Sense,
Don't worry as I'll be glad to help,
You could refer to this article and download HP CoolSense: https://support.hp.com/in-en/document/c02638953
Keep me posted for further assistance,
If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'ThumbsUp' icon below,
Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,
Thank you for posting in the HP Support Forum. Have a great day!
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Re: Missing Drivers for ethernet and Wifi
Paul,
Worked like a champ. I was definitely in over my head. Thank you.
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Re: Manuals
Thank you found the site
Maglite
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Cant factory reset!
When I first got my Laptop it was windows 10. After Factory Resetting it the first time it was switched to windows 7. As of right now as much as Ive tried and looked for way of factory reset it wont work. Ive tried everything, looking through youtube, hp support and other websites, I just cant find a way. My computer looks fine I can access the internet and everything but it is very slow and has to many "apps" on it. So I really want to factory reset it but I cant. Ive also tried going to the task bar and looking for hp recovery manager and I cant find it. It is like it is gone. Please help!
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Re: Windows 1809 update timeline for Spectre x360
I found this article by Intel on DCH drivers and a supporting FAQ page. A few quotes:
Microsoft is changing the way that hardware drivers work on the Universal Windows Platform (UWP), Windows® 10 (and later)... Intel will begin distributing Windows DCH Drivers for its products beginning in November 2018.
This is probably why HP hasen't released an update yet - the transition to DCH probably means there's a lot more testing involved, especially since:
After a driver has been updated to a Windows DCH Driver, it's possible to roll back to a legacy driver; however, rolling back isn't recommended as it involves a complex process that could result in system instability.
Basically, it's a one way process. In the brief time that I've used it, i haven't experienced any stability problems or anything, but the fact the rolling back isn't recommended means that most people probably shouldn't install it and instead wait for HP to release an update.
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Re: Laptop keeps restarting
Hi, Thanks for helping me.
So I did a diagnostic (fast test) and everything passed.
The only 2 things that I am not sure that passed is this:
Battery Check: Primary - OK (0)
Primary: Logic State - OK (0), Charge State - OK (0)
I tried to make USB recovery drive but I don't have a 16gb USB but I don't really care about all my files. I'll reinstall them anyway.
I can't get past the login screen because everytime I hit a key on my laptop the screen turns black and the power led blinks.
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Re: Missing Drivers for ethernet and Wifi
You're very welcome.
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Re: Manuals
You're very welcome.
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my svchost file taking too much cpu useage
in the start up im having two svchost files runnig in my laptop and one file taking 100% CPU useage
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Forgot power on password i 51265202 is the code it shows after 3 attempts
I forgot my power on password it shows i 51265202 please help
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Re: Cant factory reset!
wrote: When I first got my Laptop it was windows 10. After Factory Resetting it the first time it was switched to windows 7. As of right now as much as Ive tried and looked for way of factory reset it wont work. Ive tried everything, looking through youtube, hp support and other websites, I just cant find a way. My computer looks fine I can access the internet and everything but it is very slow and has to many "apps" on it. So I really want to factory reset it but I cant. Ive also tried going to the task bar and looking for hp recovery manager and I cant find it. It is like it is gone. Please help!
I am confused.
Who did you get the laptop from?
What you describe makes no sense.
Generally PCs had Windows 7 installed because they had downgrade rights from Windows 10. But those are for business-grade laptops, not consumder-grade laptops.
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Re: My brand new HP15 BY002AU laptop is very slow and i dont know why.
wrote: Hi, 2 days ago the laptop that i ordered finaly delivered. Ever since i first opened the laptop after installing windows 10 it began to work fine but when i entered simple games such as roblox it could nt even get above 20fps no matter what i did and i didn t know why. The next day it started working fine but after 30 minutes of playing roblox it started again, this time barely getting above 10 fps. I downloaded some games like postal 2,Terraria and Minecraft. First it could easily run all games over 60 fps and after about 10 mins of gameplay it started lagging again VERY BAD. I re-installed windows and the same thing was happening.
My laptop has an amd e2-9000e and 4 gb ddr4 ram and i think it should be able to run these games!
Why would you need to install Windows 10 on a brand new laptop?
.
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Re: HP laptop refuses to turn on
wrote: laptop refuses to turn on
HP Empress Red is not a model. It is a color.
Which model and which OS?
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