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All Notebook Operating System and Recovery posts

older | 1 | .... | 3748 | 3749 | (Page 3750) | 3751 | 3752 | .... | 3803 | newer

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    Hi,

    Instead of using the recovery media which in your case does not work, you could perform a clean install of Windows 10 on the PC. I do not believe a BIOS downgrade will help. Here is a short guide on how to do this:

    Download media creation tool from Microsoft on different PC, run and create a bootable pendrive with the OS on it. (there is an explanation on the Microsoft web page on how to create the pendrive). Create the drive with Windows 10 Home 64-bit edition. Windows will automatically activate once installed and connected to the Internet.

    https://www.microsoft.com/en-us/software-download/windows10

     

    If you choose this option you will need to use the pendrive to perform a clean install of Windows 10. You might need to disable fastboot and secure boot in BIOS (probably not). So, insert the pendrive in the PC and it should boot directly from the drive. If not, turn off PC by holding the power button. Press the power button and immediately keep pressing ESC until startup menu appears and then press F9 and choose the pendrive in the boot menu. Once it boots from pendrive follow the procedure to install Windows. At install Windows choose custom install and delete all partitions (or you can leave the recovery partition even though there are many other recovery options) You do not need a product key as it is in the firmware. Windows will automatically activate once installed and connected to the internet.

     

    When finished installing allow Windows to completely update and find all or most drivers. You can follow this process by going into settings > Security and update > click on Verify for updates. You might need to reboot a couple of times. Once completely updated you can go into device manager and see if there are any missing drivers (there will be yellow exclamation mark next to the device). You can find these drivers and software on HP support page for your product.

    https://support.hp.com/us-en/product/omen-by-hp-15-ce000-laptop-pc/15551437/model/17218626

     I recommend installing HP support assistant which will help keep your drivers up to date and much more. You can download the latest version from here.

    https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

     

    Hope it helps,

    David

     

    Please click on thumbs up for thanks

    Please click on accept as solution if answered your question


    0 0

    Hi,

    You can perform a clean install of Windows 10. You will need another computer to create the media. Here is a short guide:

     

    Download media creation tool from Microsoft on different PC, run and create a bootable pendrive with the OS on it. (there is an explanation on the Microsoft web page on how to create the pendrive). Create the drive with Windows 10 Home 64-bit edition.

    https://www.microsoft.com/en-us/software-download/windows10

     

    If you choose this option you will need to use the pendrive to perform a clean install of Windows 10. You might need to disable fastboot and secure boot in BIOS (probably not). So, insert the pendrive in the PC and it should boot directly from the drive. If not, turn off PC by holding the power button. Press the power button and immediately keep pressing ESC until startup menu appears and then press F9 and choose the pendrive in the boot menu. Once it boots from pendrive follow the procedure to install Windows. At install Windows choose custom install and delete all partitions (or you can leave the recovery partition even though there are many other recovery options).

     

    When finished installing allow Windows to completely update and find all or most drivers. You can follow this process by going into settings > Security and update > click on Verify for updates. You might need to reboot a couple of times. Once completely updated you can go into device manager and see if there are any missing drivers (there will be yellow exclamation mark next to the device). You can find these drivers and software on HP support page for your product.

     

     I recommend to install HP support assistant which will help keep your drivers up to date and much more. You can download latest version from here.

    https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

     

    Hope it helps,

    David

     

    Please click on thumbs up for thanks

    Please click on accept as solution if answered your question

     


    0 0


     wrote:

    Having talked to support, they told me to wait until the update shows in windows update, then it will work, he couldn't give me a time scale when it will be available, but hopefully soon. https://www.zdnet.com/article/windows-10-october-update-problems-wiped-docs-plus-intel-driver-warning/

     

    just read this and then checked my hp x360 13-ac053 laptop and the file exists in exactly this version number. So it appears we are still waiting for Microsoft to make an update...


     


    0 0

    Pavilion dv6

    Ask me for administrator password...when i enter whatever number or letter after 3 times 

    THIS IS THE MESSAGE

     

    SYSTEM DISABLE

    67699155

    ANY HELP?


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    Hp recovery manager is not available on new hp pavillion cs1000tx,One day, after buying and setup the os ,I thought of backing os in a USB or DVD drive  as I usually do,but there is no recovery manager ,so I called hp technical support for the recovery manager,so I asked them," they have asked to send some snapshots to them like "DISK PARTITION, MY PC, BIOS SETUP".Which I did ,after that they said "YOU HAVE DELETED D DRIVE ",which in my case I haven't done .

     

    Afterthat HP technician said "they found that partition D drive was not there,and they accused me, so they will not deliver the  os free of cost,There wasn't a D drive when I intialized the pc.they further said that they still send me a copy ,but you have to pay for the handling and shipping charges for the problem which i have got nothing to do with.

     

    Unfortunately ,There is a lot of similar complaints regarding hp laptops with no D drive  partition existed in the first place.its a good way for hp  ,to accuse and punish someone GUILTY for the {act}"CHARGE"  that they haven't commited.

                                               "LOYAL CUSTOMERS-DISLOYAL HP SERVICES"

                                HP-  better to take the money than simply providing the necessary application preinstalled offline in laptop


    0 0

    Hi

    If the number you posted was not preceded by "i" then maybe this will help.... 78791191

    i   67699155

    78791191


    0 0

    Hi

    There is not necessarily, or really, a D: recovery partition.

    A new HP hard disk will have upto FOUR partitions, some of them may be hidden and not easy to ID.

    So try a partition manager like...

    https://www.paragon-software.com/free/pm-express/#

     

    Hope to see

    EUFI Boot partition  100 - 250 MB

    Recovery partition  12 - 16 GIGabytes

    A dummy D: of 100 - 250 MB

    C:\ is the rest of the drive.

     

    Unless you have a real problem with making your own, make your own.

    Lo-Cost/No-Cost solution...

    https://www.microsoft.com/en-us/software-download/windows10

    Create Windows 10 installation media

    To get started, you will first need to have a license to install Windows 10. You can then download and run the media creation tool. For more information on how to use the tool, see the instructions below.

     
    Download and add all the HP drivers for your PC onto that same 16 GB USB flash drive.
    X:\>dir
     Volume in drive X is Recovery
    29/10/2018  23:48               128 autorun.inf
    29/10/2018  23:48           408,074 bootmgr
    29/10/2018  23:48         1,452,856 bootmgr.efi
    20/03/2017  04:15    <DIR>          efi
    09/08/2018  15:55    <DIR>          HP_Drvrs
    29/10/2018  23:48            82,440 setup.exe
    13/08/2017  12:42    <DIR>          sources
    22/11/2018  10:25    <DIR>          support
                   4 File(s)      1,943,498 bytes
                   4 Dir(s)   1,487,892,480 bytes free
     
    Something like the above.  Then you can add/update the drivers so your Recovery USB is current.
     
    PS:  Apart from the HP_DDrvrs directory the above will work for most types, Acer, Asus, Dell etc.

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  • 01/05/19--04:35: Re: Recovery my E Drive
  • Hi
    Make, Model and OS please.
    SKU: if possible by this method
    WinKey + R and type msinfo32 Line 9
    System SKU: N6K07EA#ABU

    Please do not post Serial Numbers.

     

    A little more in the description of the problem please.

    EG: 

    I have data to recover from...  etc etc.

    My Recovery area is not functioning etc etc.

     

     


    0 0


     wrote:

    Read my Reply above.It has the link that leads to contacting HP about warranty service. A 2 month old laptop can't be returned but will be repaired under the 1 year warranty.


    Just to be very very clear to Markt522 on this. Even if your laptop was just a day old, it cannot ever be returned to HP for a full refund. You return for a refund from whichever retailer you purchased it from. In your case it is Walmart. It can easily have been Amazon or Best Buy or Costco. Each retailer has its own return policy.

     

    .


    0 0
  • 01/05/19--04:41: Re: Laptop keeps restarting
  • Hi

    So take the good/positive parts of the HDD and back them up.

    Make sure your Recovery DVD/USB is up to date and functional.

     

    Run the Hardware Diagnostics.  possibly...

     Power on your PC, press Esc (repeatedly), then F2 at the prompt.
    Choose System Tests (Fast Test does a 4 minute hardware check).

    Then if that passes, clean up the partition by deleting old stuff, Ccleaner may help.

    Defraggler is also worth a try.

     

    Then we can tackle the list, item by item.

     


    0 0


     wrote:

    Hp recovery manager is not available on new hp pavillion cs1000tx,One day, after buying and setup the os ,I thought of backing os in a USB or DVD drive  as I usually do,but there is no recovery manager ,so I called hp technical support for the recovery manager,so I asked them," they have asked to send some snapshots to them like "DISK PARTITION, MY PC, BIOS SETUP".Which I did ,after that they said "YOU HAVE DELETED D DRIVE ",which in my case I haven't done .

     

    Afterthat HP technician said "they found that partition D drive was not there,and they accused me, so they will not deliver the  os free of cost,There wasn't a D drive when I intialized the pc.they further said that they still send me a copy ,but you have to pay for the handling and shipping charges for the problem which i have got nothing to do with.

     

    Unfortunately ,There is a lot of similar complaints regarding hp laptops with no D drive  partition existed in the first place.its a good way for hp  ,to accuse and punish someone GUILTY for the {act}"CHARGE"  that they haven't commited.

                                               "LOYAL CUSTOMERS-DISLOYAL HP SERVICES"

                                HP-  better to take the money than simply providing the necessary application preinstalled offline in laptop


    Was this laptop puchased in the USA ?

     

     

     


    0 0

    Thank You!


    0 0
  • 01/05/19--04:49: Re: Laptop
  • Hi

    It's a FAILED HDD.  So it would need to be replaced.

    It is just over 4 years old?  November 2014

    https://www.microsoft.com/en-us/software-download/windows8ISO

    may help with a replacement OS.

     

    What have you in the way of resources / backups etc?


    0 0

    You're very welcome.


    0 0

    RESET BIOS PASSWORD ELITEBOOK 840 G3. Can anyone help mr


    0 0

    I tried uninstalling HP Support Assistant and reinstalling. I had the same result when I downloaded the update again: update failed to install.

     


    0 0

    I made other replies to this problem. Itried the uninstall and reinstall of  HP Supportr assistant and got the same result. following are screen shots:

    HP download.pnghp install fail.png


    0 0

    If what you are looking for is a way to do a backup of your PC, instead of just complaining about HP, here is an alternative ...

    I personally prefer to use third-party Backup solutions as they tend to be both more flexible and more reliable than any built-in solutions.

    Macrium Reflect (MR) provides a FREE version that can be used to image and restore partitions or entire drives.

    What I recommend is the following:
    1) Download and install Macrium Reflect (MR) from here: http://www.macrium.com/reflectfree.aspx
    2) Run MR and choose the option: "Create an image of the partition(s) required to backup and restore Windows" to write a full backup to an external drive or USB stick
    3) Use the option to create a boot USB stick or CD

    My experience is that MR, when using the High Compression option, typically can compress the saved image file to about 50% of the USED space in the OS partition. This means if you have an 80GB OS partition, and 40GB is used, MR only needs about 20GB to store the image file.

    I use this all the time and it typically takes less than 15 minutes to do the image backup and about the same time or less to do a restore.

    Plus, MR has the option to Add a Recovery Boot Menu entry. This allows you then to boot into WinRE, and you can then use that to do a restore -- when you can't boot into Windows!

    NOW, you have the means to restore a full working system from the external drive or USB stick in only a few minutes.


    0 0
  • 01/05/19--06:32: Re: Recovery my E Drive
  • If the E: drive is your HP Recovery drive and it either got corrupted or you removed it, there is no simple way to recover it.

     

    But, as  indicated, we need more details in order to provide detailed assistance.


    0 0

    I know you said you "cloned" it -- but that is a generic term that most folks use incorrectly, because a "clone" is an EXACT copy, with all the same sectors, and the same size.

    The only way to "get the way it used to be" onto the new drive is to do an actual "clone" -- as in, a sector-by-sectory copy with NO changes.

     

    What I recommend is the following:
    1) Download and install Macrium Reflect (MR) from here: https://www.macrium.com/reflectfree
    2) Follow the instructions in this link: http://knowledgebase.macrium.com/display/KNOW/Cloning+a+disk
    3) Shutdown the PC when done
    4) Swap the boot drives to boot from the new drive

    5) Reboot.

     

    You should have no issues if you do it this way -- as I have done this numerous times without problems.


older | 1 | .... | 3748 | 3749 | (Page 3750) | 3751 | 3752 | .... | 3803 | newer