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All Notebook Operating System and Recovery posts

older | 1 | .... | 3747 | 3748 | (Page 3749) | 3750 | 3751 | .... | 3803 | newer

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    Here is a screenshot of the error message I received.

    hp install fail.png


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    Thanks for the replies ...

    You actually have several options to get a working system back.

    Since you can still boot into Win10, the easiest and least destructive is something known as a Repair-Install. This uses Win10 installation media to overwrite the Win10 system files on your disk with new ones from the install media.  This leaves the data, settings, and apps intact -- and it what I would recommend.

    To do this, you will need to use the link to download Win10 installation media and either burn a DVD or create a USB stick: http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install?ocid=ms_wol_win10

    Note that when you go do download and build install media, the tool defaults to matching what is already installed on your PC (as in, Home for Home, 64-bit for 64-bit). Make sure you select the same version as needed for your PC. If you do not, the resulting media will be different and will force you to enter a NEW product code!

    Once you have that media, follow the instructions in the link: http://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html


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  • 01/04/19--16:17: Re: RECOVER WINDOWS
  • You said you reformatted the PC -- if you touched or damaged the Recovery partition in the process of doing that, there is no way to restore the original OS as that is critical to the process.

    You can try that by rebooting the PC, pressing F11 repeatedly, then when the Startup Menu displays, selecting the option to reset the PC.

    If this works, when it is done (and it can take several hours), your PC will then be reset to the original setup state.


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    Thank you WAWOOD for all of the information and how to put it to work. I'm not terribly computer savey and your information is very helpful.


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  • 01/04/19--18:06: Re: RECOVER WINDOWS
  • Hi,

     

    Nornally when you clean install an operating system it wipes out the recovery manager program, leaving a completely useless recovery partition.

     

    The only suggestion I can offer would be to clean install W10 as follows...

     

    You can make a W10 USB flash drive installer with the Microsoft Media Creation Tool, using an 8 GB flash drive using another Windows PC, if your PC is not working.

     

    https://www.microsoft.com/en-us/software-download/windows10

     

    If you are asked to enter a product key during the installation process, select the 'I don't have a product key' option, and W10 will install and automatically activate once you are connected to the internet.

     

    Here are the steps to create the W10 USB flash drive installer...

     

    1. Select Download tool now, and select Run.
    2. If you agree to the license terms, select Accept.
    3. On the What do you want to do? page, select Create installation media for another PC, and then select Next.
    4. Select the language, edition, and architecture (64-bit or 32-bit) for Windows 10. You want 64 bit.

    5. Select which media you want to use:
    6. USB flash drive.  Plug in a blank USB flash drive with at least 8GB of space. Any content on the flash drive will be deleted.

    You can also save the W10 ISO file instead of making the bootable USB flash drive installer, and burn it to a DVD using the tool I zipped up and attached below if you would rather use a DVD to reinstall W10.

     

    Then you can reinstall the drivers and available software from the PC's support page.

     

    https://support.hp.com/us-en/drivers/selfservice/hp-15-da0000-laptop-pc/20395828

     

    Otherwise, you will have to contact HP in the country you live in and see if you can order W10 recovery media.

     

    Your model is not listed under the Order Recovery Media links at the bottom of the support page.


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    I'm wondering when an update to the Intel graphics drivers will come out as this is required to update to Windows 1809, which was released in October (which was pulled after a data deletion bug) and November. This came up previously in another post from October, and nothing seems to have happened since then.

     

    The TL;DR is that Intel's display audio driver doesn't work properly on Windows 1809, and so Intel released an update to the graphics drivers, which contains the audio driers, in early November. However, because HP customizes the graphics drivers, it can't be installed.

     

    It's been two months since Intel released the update, and so I'm quite disappointed in the lack of software support, especially for such a high-end device.


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    When attempting to update to Windows 10 build 1809, the laptop always suffers from a BSOD after the restart. I have tried the following:

    - Attempted to update normally

    - Restored to HP original disk image and then updated

    - Used the "fresh start" option in Windows 10 then updated

    - Created a new Windows 10 boot USB with build 1809, formatted the SSD, and then did a fresh install

    - Did a fresh install of build 1803, then attempted to update

     

    All of these have the same result; for the third one left the computer in a state where it was unable to get into Windows so I had create a boot USB with build 1803 to recover it. I am open to any suggestions to get this to work.


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    Hi community. I performed a system recovery because machine was too slow. Finally, the procedure left the computer not booting up. I contacted support and they provided me with a recovery USB drive. I plugged in the USB media, and did a system restore option (ESC  to get to the menu and then F11 - System Recovery). The notebook started to open screens. Then a window pops-up showing the following message "ERROR - This computer is not supported by the system Recovery Media - You will not be able to recover this system with these media - Error: 0130-AKH-ABM". I also formatted the drive, but no success. Any ideas? The files in the recovery media are from 2017. Could be a bios issue? I have the latest one F18 Rev. A. Should I downgrade it? Looking for your answers. Thank you!


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    Hi community. I performed a system recovery because machine was too slow. Finally, the procedure left the computer not booting up. I contacted support and they provided me with a recovery USB drive. I plugged in the USB media, and did a system restore option (ESC  to get to the menu and then F11 - System Recovery). The notebook started to open screens. Then a window pops-up showing the following message "ERROR - This computer is not supported by the system Recovery Media - You will not be able to recover this system with these media - Error: 0130-AKH-ABM". I also formatted the drive, but no success. Any ideas? The files in the recovery media are from 2017. Could be a bios issue? I have the latest one F18 Rev. A. Should I downgrade it? Looking for your answers. Thank you!


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    The screen suddenly froze up and the colors got all weird. I, of course, panicked and shut it down and unplugged everything. Now every time I try to turn it on the screen stays black and all the keys blink on and off. I've tried a hard/ forced reset but it hasn't worked or I've done it wrong. I'm not sure what model it is but I know it's a fairly new one.

     

    (Really sorry if I chose the wrong board, I just made this account as  I couldn't find any help that worked by simply googling the issue)


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  • 01/04/19--21:19: Laptop keeps restarting
  • Hi,

    So just yesterday I was playing games and then my laptop suddenly restarted. This has still been going on and I noticed that once I log in to the computer, a couple of minutes - an hour will pass when it will restart again. Once it turned off, the power button would blink several times and then take me back to the login screen. Sometimes it would restart at the login screen as well.

    Recently I updated my BIOS and in the msinfo32 section, it still displayed old BIOS. I didn't really think much of it. I also tried installing new drivers as I haven't done so since I got the laptop in early 2015. When I pressed f10 and was in BIOS screen, my laptop would randomly restart there as well. I would also like to mention that about 3 to 4 weeks ago, I got my laptop repaired for my keyboard.

    • I tried cleaning the vents
    • Turning automatic restart off
    • Made a key to stop automatic restart on regedit
    • Took battery out and held the power button down for 1 minute

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  • 01/04/19--21:30: Critical_Service_Failed
  • Hi! I turned on my PC & has a blue screen: your PC ran into a problem, and then... Automatic repair couldn't repair your PC


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    I know very little about using a MAC but I found this:

    https://www.iseepassword.com/create-bootable-usb-dvd-on-mac.html


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    My laptop started an update from the Windows 7 operating system to Windows 10. In the midst of the update, the battery ran out and the laptop died. I turned it back on, but now it seems to be stuck between both operating systems, trying to start and saying it is "restoring your previous version of Windows", but then dying and starting again. How do I hard reset or something? Anything? I don't care what OS it is I just want it to work!

     

    I have tried removing the battery, draining all power out and rebooting, and it is still doing the same thing (trying to start both operating systems).


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    Read my Reply above.It has the link that leads to contacting HP about warranty service. A 2 month old laptop can't be returned but will be repaired under the 1 year warranty.


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  • 01/05/19--00:58: Laptop
  • What should I do if the laptop does not boot further than the HP splash screen? When diagnosing, it produces a hard disk error M07TXS-7JH9G5-MFPV6K-60T303

    Computer id: K1Y12EA#ABC


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  • 01/05/19--01:17: ram problem
  • i want to upgrade 4 gb ram into 8gb ram


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  • 01/05/19--01:37: Re: ram problem
  • Hi,

    Can you provide the model or product number of the PC for further help (not serial).Here is link to HP support page showing how to find it:

    https://support.hp.com/gb-en/document/c00033108

     

    Let me know,

    David


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    Hi,

    I recently cloned the samsung 860EVO SSD to a Toshiba 1T SSD using Acronis,

    Everything works however i noticed that the user screen that used to appear is no longer appearing and its taking longer to load the desktop, attached is a screen shot of disk management with both disk, 

    i read so many articles about recovery partition missing and system not booting up from there instead of c drive, 

    Any suggestions to getting the way it used to be on the new SSD?

    thanks

    disk management.jpg

     

     


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  • 01/05/19--02:31: Recovery my E Drive
  • Recovery of my E Drive


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