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All Notebook Operating System and Recovery posts

older | 1 | .... | 3745 | 3746 | (Page 3747) | 3748 | 3749 | .... | 3803 | newer

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  • 01/04/19--06:09: Re: Error code d0000098
  • Hi NZRanger,

    Thank you for your swift response! 

     

     

     


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    It now has bluescreen saying a driver on the Kernal stack is faulty.hp 350 kernel.jpg

    This is after a 100% clean formatted HDD installation of Windows....


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    hello community and support assitants , please read the whole thing , i spent days and days with no hope , and i m getting frustrated .

    - Symptoms of the current situation :
         - bootable Usb will not boot like before
         - Bios settings are not being saved and getting back to the previous state when ever i exit + save change (F10 , or even in the exit tab)
         - Bios became readonly : 
                    - i tried to update the bios using the live BIOS update utility provided from hp (using my product name etc) and it fails around 51-52% with a message "Bios update failed"
                    - i tried to recover the bios using a usb flash drive made by the same utility , and using the Win+B buttons combination technique , then it will write , and verify , and will repeat these last 2 actions for several times before failing as well , one thing i noticed here , that in the verifying process , it stuck at 52% as well , and at some other points

     

    - Details :

     so the reason all this happened , was that Besides the installed os Widows 8.1 , i wanted to install ubuntu 18.04 as dual boot for a college project . the thing is the installation process stopped at around 70% showing an error , after that i deleted ubuntu , so now i have only windows 8.1 installed , i searched on this subject and found out ubuntu 17.10 had the same bug , ANY SUGGESTIONS ? that would be a SUPER RELIEF if i find the solution here 


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    I can't see the image for some reason, on another note my Windows Insider Preview updated to 18309.1000 today, with no problems, boot time is normal at about 20 seconds.  the only thing that I've noticed that doesn't work is Night Light mode, which is a known issue.


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     wrote:

    Does anyone know where or how I can return a HP notebook I bought at Walmart? They make it super hard to find out lol


    Super hard?

    All I did was Google Walmart electronics return policy and I had the information in seconds!

    https://help.walmart.com/app/answers/detail/a_id/3228/~/returns%2C-replacements-and-refunds#R4

    It is 15 days. Bring your receipt!

     

    Isn't that simple?

     

    .


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    error is 0x000000c4 


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    I should've clarified. I bought it two months ago and the laptop crashed while I was at a clients office and I had to buy another one that night (I have to have a working laptop or I can't work). I am out of the 15 day return window for Walmart and I need to return it to HP for a refund. I can't find a link to return the laptop on HP's site anywhere...


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    I should've clarified. I bought it two months ago and the laptop crashed while I was at a clients office and I had to buy another one that night (I have to have a working laptop or I can't work). I am out of the 15 day return window for Walmart and I need to return it to HP for a refund. I can't find a link to return the laptop on HP's site anywhere...


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     wrote:

    I should've clarified. I bought it two months ago and the laptop crashed while I was at a clients office and I had to buy another one that night (I have to have a working laptop or I can't work). I am out of the 15 day return window for Walmart and I need to return it to HP for a refund. I can't find a link to return the laptop on HP's site anywhere...


    You can't return to HP for a refund.

    It is under warranty so you will need to contact HP to get it fixed under the warranty.

     

    .


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  • 01/04/19--07:28: Unable to reload drivers
  • I have had to refresh Windows 10 and now need to reload the HP drivers. I have tried to use the self-service support website, but the page never returns from searching. Any ideas?


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    Any suggestion is highly appreciated


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  • 01/04/19--08:08: Re: Unable to reload drivers
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  • 01/04/19--08:35: Re: Unable to reload drivers
  • That's great, Paul. Thanks very much.


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  • 01/04/19--08:52: Re: Unable to reload drivers
  • You're very welcome.


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  • 01/04/19--08:57: Lost administrative password
  • It's a gift...d don't know anything about it


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  • 01/04/19--09:03: Re: Activate 645 g1
  • Getting the USB to work seems to have helped. 

     

    As for activating the windows 7. I am trying to use the HP recovery cd and it will not boot from the external usb connected cd/dvd drive. I dont have an internal one. I have also tried to make a recovery USB stick to no success. Help please.


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  • 01/04/19--09:08: Re: Activate 645 g1
  • When booting from the external DVD drive, you need to plug it into the notebook's USB 2 port.

     

    It won't work from a USB 3 port.

     

    You also have to make sure that legacy mode is enabled and secure boot is disabled in the BIOS.

     

    After you confirm the BIOS settings are as above, restart the PC, tap the ESC key to get the menu of options, select the legacy USB DVD drive, and press the enter key.

     

    The PC should boot from the external DVD drive.


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  • 01/04/19--09:33: Long system restore
  • How long does it take for windows 10 to restore? It has been about 2-3 hrs.

    Is it safe to shut down my laptop?15466230452528024753337762322537.jpg

     


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