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All Notebook Operating System and Recovery posts

older | 1 | .... | 3730 | 3731 | (Page 3732) | 3733 | 3734 | .... | 3803 | newer

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    when upgrade windows 10 it stop and failed  with the  code:0xc1900201.and message :can not renew the laptop partitions


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    Hello!

     

    I recently replaced the hard drive on my laptop, a HP Pavilion dv6-7138us, with a solid-state drive.  The laptop had Windows 7 pre-installed on it (which I am wanting to keep - I am not interested in upgrading to Windows 10).  

     

    I installed the new drive and attempted to recover Windows using the recovery disks I created.  The recovery process makes it all the way through until it begins to install software (no longer using the recovery disks).  However, before it can complete, it enters a black screen with a “Restoration Incomplete” message.  

     

    The error log states “Found some error at QFE offline installation...”

     

    I have been unsuccessful at getting around this issue and would greatly appreciate any help those with more knowledge on the topic might be able to provide.  Thank you very much in advance!


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    The laptop not turning on, together with the CapsLock key blinking indicates a major hardware fault.

    If it were mine, I would return it for a refund.


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    The presence of beeping, together with a blinking CapsLock key indicates a major hardware fault.

    You failed to mention your model number, so my advice below PRESUMES your model laptop has a removable hard drive ...

    Your best bet for recovering data now is to do the following:
    1) Remove the hard drive from the old PC
    2) Purchase a USB-to-Hard Driver adapter kit (like the one illustrated below)

     USB-Drive-Adapter.jpg

    3) Connect the old drive to a working PC using that adapter
    4) Try to retrieve the files and folders you want to save from the old drive and copy them to the new PC.

    If this does not work, then you need to do the following:
    1) Download and install this utility on a working PC http://www.majorgeeks.com/news/story/recover_data_in_3_steps_with_minitool_power_data_recovery_free_edition.html
    2) Run the data recovery utility to see what can be retrieved from the old drive.

    If that tool does not find what you need, an alternative is Recuva http://www.piriform.com/recuva

    And, if that does not work well, the best tool out there is this one, but only the trial version is free http://www.file-recovery.com/


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    Hi:

     

    I wouldn't be able to help you with why the recovery disks aren't working.

     

    Sometimes they just don't work.  One of the reasons they won't work is if you installed a drive that has a smaller storage capacity than the original drive your notebook came with.

     

    I had that happen to me on two different HP PC's.

     

    There is a workaround if you can still read all 25 characters of the W7 product key on your notebook's case.

     

    You can make your own plain W7 installation media if you can read the product key...

     

    Click on the Windows ISO Downloader.exe link to download the tool to create the W7 ISO file download.

     

    Select the Windows COEM ISO file download for the version of W7 the product key is good for.

     

    Your notebook came with W7 Home Premium 64 bit, so select that COEM ISO file.

     

    https://support.hp.com/us-en/document/c03364908

     

    https://www.heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-and-office-iso-downl...

     

    I have zipped up and attached the Microsoft utility below, that will allow you to either put the file on a USB flash drive or burn it to a DVD.

     

    Then you can install the drivers and available software you need from your PC's support page.

     

    https://support.hp.com/us-en/product/HP-Pavilion-dv6-Entertainment-Notebook-PC-series/5262597/model/5278270/

      

    If the Microsoft tool doesn't work to burn a DVD, use this free DVD burning software to burn the ISO file to a DVD.

     

     Select the "Burn ISO file option."   Burn the DVD at the slowest possible speed you can to get a strong burn.

     

    https://cdburnerxp.se/en/download


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    Hi,

     

    I don't see your PC's model series listed in the HP support document matrix for W10 v1809, but that doesn't necessarily mean that it can't, or won't run just fine on v1809.

     

    https://support.hp.com/us-en/document/c05195282

     

    All you can do is give it a try and if there is a problem, you can go back to the current build you are on in a few minutes within 30 days of updating, as long as you don't delete the Windows.old folder.

     

    Watch this video for how to go back to your current build.

     

    https://www.youtube.com/watch?v=N8usuErtgPc


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  • 12/31/18--16:24: administrator
  • I changed the administrator to my notebook and changed the password and now I cannot remember the password


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    I recently tried to update my Windows after being asked several times.  Now my laptop will not work.  It opens in a blue screen with 4 options (continue, use a device, troubleshoot and turn off pc).  I have tried all of the options to get it to reset or go back to previous versions, but it runs into a problem each time.  I have also tried to reboot using F2 and all the systems are fine along with using F11, but neither work.  Any ideas how to get my computer back to working order???


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  • 12/31/18--16:52: Re: administrator
  • Welcome to the HP Support Community

     

    When asked for the password just hit enter 3 times.

     

    Post any code if you receive one???

     

    REO


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     wrote:

    when upgrade windows 10 it stop and failed  with the  code:0xc1900201.and message :can not renew the laptop partitions


    Update or upgrade ?


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    Computer reads "Enter Administrator password or power on password" and after 3 tries, it reads System Disabled 70621826.  Please help


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     wrote:

    I have been using my work allocated HP Elite for personal record-keeping. Yesterday, when I fired it up, the laptop said there was no operating system installed. I also noticed a faint "beeping" coming from behind an illuminated Caps Lock key. I have no

     other device to use to troubleshoot with HP (which is why I amwriting this from local library computer)

    My primary, panic-fuelled question to this community of knowlegeable users is the following: Does this mean that all of my work related, and personal record keeping documents on this laptop, photos, etc. are gone? regardless of whether ot not the missing Operating system can be "fixed" or "found"?


    Take your work allocated HP Elitebook back to your company's IT department and let them fix it.

    That is their job!

     

    It is never a good idea to keep personal information on a laptop provided by your employer!

     

    .


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     wrote:

    I recently tried to update my Windows after being asked several times.  Now my laptop will not work.  It opens in a blue screen with 4 options (continue, use a device, troubleshoot and turn off pc).  I have tried all of the options to get it to reset or go back to previous versions, but it runs into a problem each time.  I have also tried to reboot using F2 and all the systems are fine along with using F11, but neither work.  Any ideas how to get my computer back to working order???


    Since you have an HP Stream, it only has 32 GB of hard drive space. Windows 10 will not update when there is lack of hard drive space available.

    Follow the instructions: https://support.microsoft.com/en-us/help/4026616/windows-10-disk-cleanup

    Follow both sets of steps.

     

    .


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  • 12/31/18--17:07: Re: UEFI

  •  wrote:

    how to get UEFI Firmware settings since my pc lack it.Hp EliteBook 8440p.


    What are you trying to do?


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    I cannot even get to that. 

     

    As I stated it automatically starts with the blue screen mentioned before.  Also, I should add that it started the update since I added a USB drive to it before starting.  The system would not have begun without it.  The update went fine, restarted itself and then that is when the problem occurred.


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    Welcome to the HP Support Community

     

    Reboot and enter   47474669

     

    REO


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     wrote:

    I cannot even get to that. 

     

    As I stated it automatically starts with the blue screen mentioned before.  Also, I should add that it started the update since I added a USB drive to it before starting.  The system would not have begun without it.  The update went fine, restarted itself and then that is when the problem occurred.


    I am not sure what adding a USB drive has to do with anything.

    What did you use it for ?


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    When starting the update it had two parts that had to be cleared before it could update.  Part A - free hard drive space on the computer.  That was fine and a green check showed to proceed to part B.  Part B - due to limited space available on the computer outside GB were needed - it suggested an external hard drive or a usb flash drive.  Once I added the usb flash drive it also showed a green check mark to proceed.  WITH THAT  - there was enough space to proceed with the update.  The windows update started and was fine.

     

    My problem now is the computer will not start.  It only shows the 4 options and none of the options will work.  How do I get past this blue screen with the 4 options when none of them work (recovery, etc.)??


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    Welcome to HP Forums,

    This is a great place to get support, find answers and tips,

    Thank you for posting your query, I'll be more than glad to help you out :)

     

    I see that your experiencing issue while connecting to the internet makes laptop crash,

    Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

    • Did you create a new user account and check if that works? As this could be a corrupt windows issue.

    I recommend the below changes to fix the issue:

    • Go into the device manager, Right-Click on the wireless network driver and open properties,
    • Then, Click on Power Management, Ensure it's set to "Allow the computer to turn off this device to save power",
    • When done, Select Advanced and change the preferred band to 2.4ghz,
    • Select the 802.11n channel width for 2.4ghz to 20mhz only,
    • Change the transmit power to the lowest.

    Hope this helps! Keep me posted for further assistance.

    If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,

    Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

    Thank you for posting in the HP Support Forum.  Have a great day!


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  • 12/31/18--18:03: Lagging when plugged
  • My zbook gets laggy when plugged and return to smoothly when unplugged. It is so annoying. I have tried many methods: 

    - reinstalling OS

    - reupdating  BIOS

    - updating my GP drivers 

    - doing windows update

    None of them seem worked.  (And the Windows update stuck at upgrading to version 1083 with an unknow reaon) 
    What should I do ? Please help! 

     

     

     

     


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