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All Notebook Operating System and Recovery posts

older | 1 | .... | 3714 | 3715 | (Page 3716) | 3717 | 3718 | .... | 3803 | newer

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    You must have an external source to hold the backed up files such as USB flash drive, USB hard drive or DVD's if you have an optical drive. The System Recovery will format/clean the entire C partition and completely reinstall fresh Windows.


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    I just bought a new SSD and thumb drive. I was told I need to put the windows creation onto the thumb drive then plug into my laptop with new SSD already in. I was told I have a windows key already so I wouldnt to to buy it again.


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    You don't have to buy another key-which would be about $120. However if you don't have a way to make the flash drive one suggestion is to buy Recovery Media which is about $40. OR, look for installation  media on Ebay which can be found for about $10 without a key.

    Or-go through my other suggestions.


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    I tried to answer all your questions. If I failed, perhaps they were not clear enough. The only question that I found that I didn't answer was whether I was running Windows 10 Home or Pro. I found that a very strange question. From my question, you can see that I have been trying to activate BitLocker but getting error messages. If I was using the Home version, I would not even be offered BitLocker. Nevertheless, I think the answer to this question is important. What I have does not appear to be truly Home or Pro. It is an Enterprise edition, whatever that is. It seems like Enterprise is an edition where you are offered BitLocker, so you think it is Pro, but it doesn't work. The same is true when you try and install the latest version. I hope the attached screenshots answer all the questions, but please let me know if you need further information. As I said before, your comment that Windows should be reinstalled to fix this problem, doesn't help, because you have given no detail as to how to do it. As you can see from the screenshots, this is no easy matter. To be clear, I have full admin rights on this PC.winver.jpg

    windows update.jpgwindows 10 will not run on this pc.jpg


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    Hi

    My own personal circumstances would say YES it is markedly a better choice.

    However I am in the UK and things can look different from here.

    BestBuy I only know bad things about.


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    Hi Huffer

    Have you had a chance to consider my question re reloading Windows 7?

    Thanks

    Lee

     


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    Good morning,

    I have a problem with my computer because i have my hard disk that has 128gb of ssd and a partition of 920gb of a hard disk (magnetic), and the ssd is full but the magnetic disk is empty and windows doesn't fill it and i receive an error which told me that the memory is full. 

    I have setted into the archiviation disk preferences the D: (that is the magnetic disk) for principal disk, but, for example if i create a folder and i go to the preferences i see that the folder is salved in C: (the ssd).

    How can i solve it?

    Thanks, Luca

     


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    D: should be the recovery disk. That is one place where you should not save anything. Make some storage space in the SSD by deleting cookies and temporary files.

     

    Can you post an image from the folder view that shows the disks and partitions in your notebook? Use the Windows snipping tool and upload the image in your next post in your thread.

     

     


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    The recovery is in E: and in D: there are files that is cut from C: and copied to D: manuallyimg.png


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    ,

     

    Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community! I came across your post and wanted to assist you. I understand you are having issues updating the Bios on your HP notebook. Don't worry we'll work together to find a solution for you.

     

    To provide you with an accurate solution, I'll need a few more details:

    What is the version of Bios are you trying to install? The latest version available on our HP support website is F.31

    If you haven't tried it - please click here to download and install.

     

    Updating the BIOS, also known as "flashing the BIOS," replaces the BIOS firmware. When completed successfully, a BIOS update can fix or enhance aspects of a computer's performance, or provide support for newly installed hardware. However, if an incorrect update is installed or if the update process is interrupted, the motherboard can be permanently damaged, leaving the computer unable to boot. It is recommended to update your BIOS only if one or more of the following conditions apply: 

    • The update fixes a problem with your computer. 

    • The update enhances your computer's performance in the desired way. 

    • You are planning to change the operating system, processor, or other feature(s), and the current BIOS version will not support the new configuration. 

    • An HP Support Agent, or an HP support document, recommends that you download and install a specific updated BIOS. 

    For more information: Click here 

     

    Start with a hard reset to release any excessive static on the PC: 

    • If Windows is open, click Start and then Shutdown. 

    • If Windows is not open and the computer has power, press and hold the power button on the computer until the computer shuts off. 

    • With the pogo through the were off, disconnect the power cord from the back of the computer. 

    • With the power off and the power cord disconnected, press the power button on the computer for 5 seconds. The power light indicator on or near the power button might turn on briefly but then go out. 

    • Reconnect the power cord and turn on the power. 

    Attempt to reset or recover the existing BIOS (if the recent update was interrupted): Click here  Step 2: Create a USB recovery drive

     

    Step 1: Verify the current BIOS version installed and the correct ROM Family SSID for your PC 

    Step 2: Find the BIOS updates 

    Step 3: Download and install the BIOS update 

      

    For more details: Click here

     

    Let me know if those steps worked for you.

    If they did, that’s awesome!

    Give us some reinforcement by clicking the solution and kudos buttons,

    That’ll help us and others see that we’ve got the answers!

    Good Luck.


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  • 12/28/18--03:11: How can I get windows 10 Pro
  • Before my windows is windows 10 pro. After system recovery, my windows is home edition.How can I get window 10 pro?


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    If you are saving online files from a browser, make sure that you selet "always ask" when downloading files. 

     

    Otherwise, Manually store files on folders you have created in the DATA D:  drive.

     

    Caution:  if you do not immediately begin moving saved files to the D: drive now, you are taking the risking of having your operating system crash.

     

    You may also have to uninstall some programs from the C: drive and then install them to the D: drive.

     

    Click on the Settings icon and then type "Storage" into the find a setting box.  Clear up some space.  In the More storage settings section at the bottom, click on change where new comtent is saved and select the D: drive for most.  Create some folders. Click on storage senmse to get rid of files you don't need, such as temp files and recyle bin content.


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    One day I was just logging into my computer all was going well, i typed my password as usually but when i hit enter nothing happened, i pressed it again nothing happened i tried using the track pad to no avail. I decided to leave it for a bit just to see if it would catch up , at the time i just dismissed it as just being slightly aged and I expected that to happen, when i came back sure enough it worked. I managed to login but I didn’t expect what came next... every time I tried clicking the task bar it would suddenly freez-up like before but worse the same happened when i treid to click anything at all! I decided enough was enough and long pressed the power button to preform a manual shutdown. I rebooted to try again but nothing i treid worked ,for a few days i treid and treid all to no avail  i decided to look for help on YouTube where i fond a few things that would at least help... I had found out how to run a diagnostic test. Here are the results:

    Battery check : Primary - Calibration Required (21)

    Processor : PASSED

    Wireless Module Check : PASSED

    System Board Check : PASSED

    Hard Drive S.M.A.R.T Check : PASSED

    Hard Drive DST Check : FAILED 

    FAILURE : 0SHKHA-77C9BA-MFPWXA-60QG03

    PRODUCT ID : F5B56EA#ABU

    Hard Drive 1

    After doing some research i found a website that has information about the noises the hardrive should make ,  i identified  that the hard drive may have suffered some damage, and there is some kind of frequent clicking  annd scraping sounds emanating from the hardrive. My first idea was to transfer an image file of ubuntu to a usb or a suitable sd card that i will boot from instead of the damaged drive but it will be extremely inconvenient. But I’m still turning to the hp comunity for help and advice.           


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    Immagine.pngI have setted this on the preferences of windows, so it seems that D: is the principal disk that windows save the new document (folder). But for watching if it is true, i created a folder into the desktop and if i watch into the preferences the saving path, the new folder is located in C:.

    Thanks 


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    That is because the desktop is a specific location that is in the User folder area in the C drive.

     

    So every time you save something to the desktop it will be saved to the C: drive.  The image I created below shows what I have described.

     

    desktop_loation.png

     

    That is a Windows OS default and always has been that way.   Once you lear up about 30 GB on the C drive you can safely save items in the desktop.

     

    Until you clean up the C drive, do yourself the favor of only creating folders in the D: drive.

     

     


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    Hi Acanete,

     

    Why don't we start with your identifying your notebook with its complete HP product name or its product number?


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    Yes but first thing is whether you have a copy of Windows 7 Home Premium 64 bit. HP no longer stocks recovery disks and Microsoft no longer makes it available for free download. Windows 10 is much easier. 


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  • 12/28/18--04:21: High CPU usage
  • Hello,

    I`ve bought a Pavilion 14-ce0003nj laptop about a month ago. Right off the bat there were problems with it - CPU usage was alarmingly high, and there was a strong vibration to the right of the touch pad. I've handed the laptop to a HP service center. Later on, the HP technichian there told me that the computer had been overheating, that the fan had been faulty, and that he had replaced the fan. Also, the OS was reinstalled(win 10 home 64bit). Regarding the CPU usage, I was informed that nothing could be done about it. Currently CPU usage is too high even when no programs are running, fluctuating wildly between 1% and 80%. 

    How can this problem be fixed?

    Any accisstance would be appreciated. 


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    Thanks Huffer, I do not think I still have a copy of Windows 7 Home Premium. So if I replace the hard drive and then download windows 10, is that the correct order? Is windows 10 available to download for free? Thanks for your help to date.

    Lee

     


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  • 12/28/18--04:23: High CPU usage
  • Hello,

    I`ve bought a Pavilion 14-ce0003nj laptop about a month ago. Right off the bat there were problems with it - CPU usage was alarmingly high, and there was a strong vibration to the right of the touch pad. I've handed the laptop to a HP service center. Later on, the HP technichian there told me that the computer had been overheating, that the fan had been faulty, and that he had replaced the fan. Also, the OS was reinstalled(win 10 home 64bit). Regarding the CPU usage, I was informed that nothing could be done about it. Currently CPU usage is too high even when no programs are running, fluctuating wildly between 1% and 80%. 

    How can this problem be fixed?

    Any accisstance would be appreciated. 


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